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25 | Licensing Program Analyst (LPA) Michelle Echeverrria conducted an unannounced case management visit to follow up on an incident report sent to licensing dated on 09/19/23. LPA was greeted and explained the reason for the visit to Program Manager, Erin Bomgaars.
Per the incident report, after Staff (S1) picked up (C1) from home, (C1) informed (S1) that (C1) care provider partner was verbally abusive towards (C1). During today's visit, it was discovered that Cole Vocational Services Victorville reported the issue to APS and (C1) was removed from the old facility and is living at a new facility. At the moment, the issue is still being investigated at Cole Vocational Services Victorville.
No deficiencies were observed during this visit. An exit interview was conducted where this report was, reviewed, discussed and then provided to Program Manager, Erin Bomgaars. |