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25 | On 02/07/2024 at 09:05 AM, Licensing Program Analyst (LPA) Melody Brown arrived unannounced at the facility to initiate a Case Management visit. LPA Brown was greeted and granted entry by a staff at the reception area and Executive Director (ED) Lisa To was contacted and informed of the visit. LPA Brown explained the purpose of the visit to ED To. The investigation consisted of observation, interviews, and a review of pertinent documentation.
During the tour of the facility on 07/13/2023, LPA Brown observed the half bed rails on Resident #1 (R1) and Resident #5 (R5) and staff interview and records review revealed no written order from R1 and R5 physician indicating the need for the postural support maintained in R1 and R5 facility record when they moved in at the facility on 01/31/2023. Staff #1 (S1) confirmed to LPA Brown that R1 and R5 moved in at the facility with their bed rails and their doctor's written order indicating the need for postural support were obtained around 07/2023, months after they already moved in at the facility. LPA Brown informed ED To that deficiency will be issued as this poses potential health, and safety risk to residents in care.
An exit interview was conducted where this report LIC809, LIC809D and Appeal Rights were discussed and provided to Executive Director Lisa To. |