366404072-12-21-2023-56-AS-KCLS-CZENTV-20240112094521

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 366404072
Report Date: 12/21/2023
Date Signed: 12/21/2023 11:07:38 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2023 and conducted by Evaluator Magda Malcore

PUBLIC

COMPLAINT CONTROL NUMBER: 56-AS-20231020093548

FACILITY NAME:	DESERT ROSE ELDER CARE		FACILITY NUMBER:	366404072
ADMINISTRATOR:	MCGILL-CUNAGIN, SHARON		FACILITY TYPE:	740
ADDRESS:	73511 SUNNYVALE DR.		TELEPHONE:	(760) 367-9175
CITY:	TWENTYNINE PALMS	STATE: CA	ZIP CODE:	92277
CAPACITY:	20	CENSUS: 18	DATE:	12/21/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Sharon Mcgill-Cunagin, Administrator		TIME COMPLETED:	11:10 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Unfingerprinted adults are providing care and supervision to residents
Staff do not have the required training

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA met with Shari McGill-Cunagin, Administrator and discussed the purpose of the visit.
Regarding allegation #1, unfingerprinted adults are providing care and supervision to residents, staff files reviewed and all staff present at the facility had criminal record clearances.
Regarding allegation #2, staff do not have the required training, staff files reviewed had the appropriate job training. Staff interviewed stated that the facility has provided on-the-job training.
Based on LPA observations, interviews, and record review, the above allegations are Unsubstantiated; Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted where this report was discussed, and a copy was provided to the administrator at the conclusion of the visit.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karen Clemons	TELEPHONE: (951) 248-0349
LICENSING EVALUATOR NAME: Magda Malcore	TELEPHONE: 951-248-0316
LICENSING EVALUATOR SIGNATURE:	DATE: 12/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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