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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 366407984
Report Date: 06/03/2025
Date Signed: 06/30/2025 03:34:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/27/2025 and conducted by Evaluator Lavette Farlow
COMPLAINT CONTROL NUMBER: 56-AS-20250527152524
FACILITY NAME:LAMPPOST RESOURCE GROUP, INC.FACILITY NUMBER:
366407984
ADMINISTRATOR:SANZO, WILLIAM IIFACILITY TYPE:
735
ADDRESS:1211 WEDGEWOOD COURTTELEPHONE:
(951) 213-9993
CITY:RIALTOSTATE: CAZIP CODE:
92376
CAPACITY:6CENSUS: 2DATE:
06/03/2025
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Ivy Cervania, Direct Support Professional and Wanda Walters, AdministratorTIME COMPLETED:
06:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff pushed a resident in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) LaVette Farlow and Becky Mann conducted an unannounced visit to the facility to conduct an investigation and deliver findings to the above mentioned complaint. LPAs met with DSP Staff, Ivy Cervania who was informed of the reason for today's visit. During the visit the Administrator, Wanda Walters arrived, and was informed of the allegation. The investigation consisted of interviews with residents, staff, and review of records.

It is alleged that staff pushed a resident in care. Interviews with residents R1, R2, and R3 revealed they had not seen or experienced staff pushing residents. LPAs interviewed three (3) out of three (3) staff. LPAs interviews revealed staff has not seen neither have they push or mistreated any residents in care.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nedra Brown
LICENSING EVALUATOR NAME: Lavette Farlow
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20250527152524
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: LAMPPOST RESOURCE GROUP, INC.
FACILITY NUMBER: 366407984
VISIT DATE: 06/03/2025
NARRATIVE
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32
Based on the information above, the allegation is unsubstantiated. A finding of UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report LIC 9099, LIC 9099C, and appeal rights were discussed, and a copy was provided to Administrator, Wanda Walters.
SUPERVISORS NAME: Nedra Brown
LICENSING EVALUATOR NAME: Lavette Farlow
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2