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25 | Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Kona Home unannounced to gather more information about a Special Incident Report, (SIR) called in to the Community Care Licensing office on 8/3/23. LPA rang the doorbell, no answer to door, LPA spoke with staff at front door via Ring Doorbell Camera. Staff identified themselves as Administrator, Fausto Reyes, (FR) LPA introduced self and stated purpose of the visit. FR informed LPA that no residents or staff are at the facility at this time. The residents are at their Adult Day Programs. FR reported that staff and resident's are due to return this afternoon at 4pm.
LPA made note, then inquired about the SIR, as the incident was called in, no documentation. FR stated that the SIR was not sent because they did not finish until 7pm the night before. FR agreed to send a copy of that SIR via email.
9:29am LPA received a copy of the report from, FR. LPA confirmed it was received, thanked FR. |