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25 | Licensing Program Analyst (LPA) Anna Bueno conducted an unannounced case management visit to this facility regarding an report received by the Department on 1/20/2023. LPA met with memory care resident manager (RM) Amber Nelson. The following is a summary of the incident:
On 1/20/2023, LPA received communication from the facility regarding the placement of Resident 1 (R1). LPA was also informed that R1 was yelled at by staff in the facility.
During today's visit, LPA discovered that R1 was not yelled at by staff on 1/20/23. LPA discovered that R1 was in an outing when they had an incident. Records reviewed show that the facility has been trying to get in touch with R1's responsible party to seek a more appropriate setting for R1.
No deficiencies were cited during today's visit. An exit interview was conducted where a copy of this report was provided to Ms. Nelson. |