<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 366426837
Report Date: 02/24/2026
Date Signed: 02/24/2026 11:44:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2026 and conducted by Evaluator Becky Mann
COMPLAINT CONTROL NUMBER: 56-AS-20260202084744
FACILITY NAME:SVS SAN BERNARDINOFACILITY NUMBER:
366426837
ADMINISTRATOR:ANNA SILVAFACILITY TYPE:
775
ADDRESS:350 E. COMMERCIAL ROAD #114TELEPHONE:
(909) 255-8161
CITY:SAN BERNARDINOSTATE: CAZIP CODE:
92408
CAPACITY:75CENSUS: 51DATE:
02/24/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Adreanna Spearman, Program DirectorTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit client
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Becky Mann conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Adreanna Spearman, Program Director and discussed the purpose of the visit. The investigation consisted of LPA observations, pertinent record reviews and interviews with staff and clients.
The allegation that staff hit client. LPA interviewed five (5) staff and they denied hitting a client. The five (5) staff have not seen another staff hit a client. LPA made a few attempts to interview client #1 (C1) and C1 declined to be interviewed. LPA interviewed four (4) out of five (5) clients and they stated that staff have not hit them. The four (4) clients have not seen staff hit another client.

Based on evidence obtained during this investigation, the allegation above is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed, and a copy of this report was provided to Program Director at the conclusion of the visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nedra Brown
LICENSING EVALUATOR NAME: Becky Mann
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1