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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367700054
Report Date: 09/29/2023
Date Signed: 09/29/2023 02:05:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/22/2023 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230922143505
FACILITY NAME:REYES FAMILY CHILD CAREFACILITY NUMBER:
367700054
ADMINISTRATOR:REYES, RASHONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 559-1592
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92307
CAPACITY:14CENSUS: 11DATE:
09/29/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Rashon Reyes, LicenseeTIME COMPLETED:
02:20 PM
ALLEGATION(S):
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9
Allegation:

Ratio-Licensee is operating the facility out of ratio
INVESTIGATION FINDINGS:
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13
On 09/29/2023, Licensing Program Analyst (LPA) Justeene Tamayo met with licensee Rashon Reyes for the purpose of the initial10-day complaint investigation concerning the above allegation. LPA toured the facility and observed 4 infants and 7 preschool children in care, along with staff #1, staff #2, and the licensee.

Allegation #1: After children's file review, it was revealed licensee is currently operating in compliance with Title 22 regulations. LPA observed 4 infants in care, which is following ratio for a large family child care home.

Based on the information provided, the above allegations are rendered unsubstantiated at this time.

Please see LIC9099-C for Continuation Page.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230922143505
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: REYES FAMILY CHILD CARE
FACILITY NUMBER: 367700054
VISIT DATE: 09/29/2023
NARRATIVE
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 A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, and a copy of this report was read and provided to the licensee on this date, along with a copy of her appeal rights and Notice of Site Visit.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2