367750033-3-7-2023-12-CC-LKIG-CQ8VQB-20230324163805

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 367750033
Report Date: 03/07/2023
Date Signed: 03/07/2023 01:41:53 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/28/2022 and conducted by Evaluator Kuliema Calloway

COMPLAINT CONTROL NUMBER: 12-CC-20221228101225

FACILITY NAME:	KIDS & CARE INC.		FACILITY NUMBER:	367750033
ADMINISTRATOR:	CLAUDIA V. GARCIA		FACILITY TYPE:	840
ADDRESS:	15138 MAIN ST		TELEPHONE:	(760) 956-5000
CITY:	HESPERIA	STATE: CA	ZIP CODE:	92345
CAPACITY:	42	CENSUS: 36	DATE:	03/07/2023
		UNANNOUNCED	TIME BEGAN:	01:08 PM
MET WITH:	Claudia Garcia, Program Owner		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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9

Allegation: Staff made inappropriate comments to children in care.

INVESTIGATION FINDINGS:

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On March 7, 2023, Licensing Program Analyst (LPA) Kuliema Calloway made an unannounced visit to the Kids and Care Inc. The purpose of the visit was to conduct a complaint follow-up inspection visit to deliver findings for the above allegation(s). LPA met with the Program Owner who granted access. LPA observed thirty six (36) napping day care children and seven (7) staff.
During the investigation. LPA conducted interviews with children, parents, and staff. Based on the statements obtained during the interviews conducted there were inconsistencies in the allegation reported. The allegation on Personal Rights, is Unsubstantiated meaning, the allegation may have happened or are valid, but there is not a preponderance of evidence to prove that the alleged violation occurred.
There are no deficiencies cited during this visit.

Exit Interview was conducted and A copy of this report, Notice of Site Inspection, and Appeal Rights were discussed and left with Claudia Garcia at the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:	DATE: 03/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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