367750074-9-1-2026-12-CC-MRAN-DY72P3-20260922173337

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 367750074
Report Date: 09/01/2026
Date Signed: 09/01/2026 02:22:22 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2026 and conducted by Evaluator Hanna Cha

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20260626134633

FACILITY NAME:	AZY'S PLACE		FACILITY NUMBER:	367750074
ADMINISTRATOR:	LILIANA VELASQUEZ		FACILITY TYPE:	850
ADDRESS:	58967 BUSINESS CTR DR STE G-H		TELEPHONE:	(760) 288-9068
CITY:	YUCCA VALLEY	STATE: CA	ZIP CODE:	92284
CAPACITY:	30	CENSUS: 13	DATE:	09/01/2026
		UNANNOUNCED	TIME BEGAN:	12:25 PM
MET WITH:	Liliana Velasquez and Saleena Smith; Facility Representatives		TIME COMPLETED:	02:35 PM

ALLEGATION(S):

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Staff spoke inappropriately in front of daycare child

Child sustained an injury due to staff neglect or physical abuse

Staff did not report an injury to parent

INVESTIGATION FINDINGS:

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On September 1, 2026, Licensing Program Analyst (LPA) Hanna Cha met with facility representative Liliana Velasquez. The purpose of the visit was to deliver findings for the above allegations. LPA disclosed the purpose of the visit to the facility representative.

The investigation consisted of file review and interviews with the Reporting Party (RP), children, staff, and parents.

Concerning the allegation that staff spoke inappropriately in front of daycare child, interviews with children and staff did not disclose any incidents regarding staff speaking inappropriately in front of daycare children. Interviews with children disclosed that staff members raise voices for disciplinary purposes. However, no disclosures were made regarding staff members speaking inappropriately to children. No disclosures were made regarding the allegation during parent interviews.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:	DATE: 08/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20260626134633

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: AZY'S PLACE	FACILITY NUMBER: 367750074
	VISIT DATE: 09/01/2026

NARRATIVE

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Concerning the allegation that a child sustained an injury due to staff neglect or physical abuse, during interviews with children, no disclosures were made regarding staff neglect or physical abuse. Interviews with staff did not disclose any witnessed incident regarding staff neglect or physical abuse at the facility. No disclosures were made regarding the allegation during parent interviews.

Concerning the allegation that staff did not report an injury to parent, interviews with children disclosed that staff communicate with parents at pick-up times regarding injuries. Children are provided with first aid. Interviews with staff and parents disclosed consistent information regarding an internal communication application utilized for notifying parents of injuries occurred at the facility. No concerns disclosed by parents regarding injury reporting.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the above allegations are the result of a personal rights or physical abuse/corporal punishment violation. Therefore, the allegations are unsubstantiated.

A Notice of Site Visit was given and must be posted for 30 days.

Exit interview conducted and report was reviewed with the facility representative Liliana Velasquez.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Hanna Cha
LICENSING EVALUATOR SIGNATURE:	DATE: 09/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/01/2026

LIC9099 (FAS) - (06/04)

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