<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 370800144
Report Date: 11/18/2021
Date Signed: 11/18/2021 02:55:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/03/2021 and conducted by Evaluator Michelle Hood
COMPLAINT CONTROL NUMBER: 20-CC-20211103103654
FACILITY NAME:CORONADO BAPTIST CHILD CARE CENTERFACILITY NUMBER:
370800144
ADMINISTRATOR:PRYSOCK, MARTHAFACILITY TYPE:
850
ADDRESS:111 ORANGE AVENUETELEPHONE:
(619) 435-8121
CITY:CORONADOSTATE: CAZIP CODE:
92118
CAPACITY:58CENSUS: 22DATE:
11/18/2021
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Martha Prysock, Director &
John Roamer, Pastor 		TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff speaks inappropriately to day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/18/2021, Licensing Program Analyst (LPA) Michelle Hood and Licensing Program Manager (LPM) Cynthia Gray arrived to conduct an unannounced inspection to deliver complaint findings for the above-listed allegation. Upon arrival, LPA and LPM met with Director and toured the facility. There were 15 children with two staff present in classroom #1 and seven children with two staff in classroom #2 at the time of inspection.

Based on interviews, it was determined on undetermined dates, at least two staff were observed and heard telling a child they were busy in a demeaning and disrespectful voice tone that they were too busy to assist the child. Another staff was observed and heard making humiliating comments towards a child in care.

The preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC 9099D. Exit interview was conducted with the Pastor John Roamer and Director Martha Prysock.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/03/2021 and conducted by Evaluator Michelle Hood
COMPLAINT CONTROL NUMBER: 20-CC-20211103103654

FACILITY NAME:CORONADO BAPTIST CHILD CARE CENTERFACILITY NUMBER:
370800144
ADMINISTRATOR:PRYSOCK, MARTHAFACILITY TYPE:
850
ADDRESS:111 ORANGE AVENUETELEPHONE:
(619) 435-8121
CITY:CORONADOSTATE: CAZIP CODE:
92118
CAPACITY:58CENSUS: DATE:
11/18/2021
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Martha Prysock, Director &
John Roamer, Pastor 		TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not treat day care child with dignity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/18/2021 at 1:35 pm, Licensing Program Analyst (LPA) Michelle Hood and Licensing Program Manager (LPM) Cynthia Gray arrived to conduct an unannounced inspection to deliver complaint findings for the above-listed allegation. Upon arrival, LPA and LPM met with Director and toured the facility. There were 15 children with two staff present in classroom #1 and seven children with two staff in classroom #2 at the time of inspection.

During the course of the investigation, interviews were conducted with the daycare parents, daycare children, staff, and director. During interviews, it was stated staff assist children as needed, if one staff can not assist a child another staff steps in to assist the child. It was stated one time a staff walked away before providing a child water; however, another staff stepped in to ensure the child's cup was filled.

Due to conflicting statements obtained during the course of the investigation, the above allegation is found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Pastor was provided appeal rights (LIC9058 01/16) and their signature on this form acknowledges receipt of these rights. Provided Notice of Site Visit. LPA observed that LIC 9213 was posted. No deficiencies cited. An exit interview was conducted with Pastor John Roamer and Director Martha Prysock.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20211103103654
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CORONADO BAPTIST CHILD CARE CENTER
FACILITY NUMBER: 370800144
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/18/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/16/2021
Section Cited
CCR
101223(a)(3)
1
2
3
4
5
6
7
101223(a)(3) Personal Rights
The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or…humiliation, intimidation, ridicule, coercion, threat, mental abuse…including but not limited to: interference with functions of daily living including eating, sleeping…or…physical functioning. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
The Pastor stated he will create a letter regarding children's rights. The Pastor will provide new and current staff a copy of the letter along with a staff signature. The POC will be sent to the LPA no later than 12/16/2021.
8
9
10
11
12
13
14
Based on undetermined dates, at least two staff observed two staff telling children they were busy in a demeaning and disrespectful voice tone. Another staff was heard making humiliating comments towards a child in care. This poses a potential Health and Safety risk to the children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3