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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 370800215
Report Date: 12/07/2023
Date Signed: 12/07/2023 11:48:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/03/2023 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20231003104644
FACILITY NAME:FRANCIS W PARKER SCHOOLFACILITY NUMBER:
370800215
ADMINISTRATOR:ROBERTA BLICKFACILITY TYPE:
850
ADDRESS:4201 RANDOLPH STREETTELEPHONE:
(619) 298-9110
CITY:SAN DIEGOSTATE: CAZIP CODE:
92103
CAPACITY:48CENSUS: 45DATE:
12/07/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH: Head of Lower School Heather Gray and Director Roberta "Robin" Blick.TIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Staff did not provide adequate supervision resulting in a child being injured while in care.
INVESTIGATION FINDINGS:
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On 12/07/2023 at 9:30 am, Licensing Program Analysts (LPAs) Michelle Hood and Shannan Williams conducted an unannounced complaint inspection regarding the above allegation, LPAs met with the Head of Lower School Heather Gray and the Director Roberta "Robin" Blick. LPAs toured the facility. LPA Hood explained the purpose of the inspection was to deliver the complaint findings.

The following ratios were observed: Room 1 there were 15 children supervised by 3 teachers, Room 2 there were 15 children supervised by 2 teachers, and Room 3 there were 15 children supervised by 2 teachers. During today’s inspection, LPAs interviewed 6 children.

Based on observation, interviews, and documents reviewed it was determined supervision was in place while the children were on the playground. During staff and daycare children interviews it was disclosed that there was supervision in place while on the playground when a child was injured attempting to go across the monkey bars. According to daycare parents they have no concerns with the care & supervision or playground area at the facility.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 20-CC-20231003104644
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FRANCIS W PARKER SCHOOL
FACILITY NUMBER: 370800215
VISIT DATE: 12/07/2023
NARRATIVE
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Due to conflicting statements obtained during the investigation, the above allegation is found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and the report was reviewed with the Lower School Heather Gray and the Director Robin Blick. The director was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. No deficiencies were cited.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4