370803168-8-29-2023-08-AS-DPOL-CV7TK4-20230830144720

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 370803168
Report Date: 08/29/2023
Date Signed: 08/29/2023 10:17:56 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2023 and conducted by Evaluator Tiffany Holmes

COMPLAINT CONTROL NUMBER: 08-AS-20230515203928

FACILITY NAME:	TURMAN'S RESIDENTIAL FACILITY 7		FACILITY NUMBER:	370803168
ADMINISTRATOR:	KELLY GALLOWAY		FACILITY TYPE:	735
ADDRESS:	8384 MELROSE LANE		TELEPHONE:	(619) 312-1679
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92021
CAPACITY:	8	CENSUS: 7	DATE:	08/29/2023
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Debbie Whaley, Caregiver		TIME COMPLETED:	10:25 AM

ALLEGATION(S):

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Staff does not ensure outside premises of facility is clean.
Staff allowing visitors during unreasonable times.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Tiffany Holmes conducted a complaint visit to close out the investigation. LPA was greeted at the front door by Debbie Whaley, Caregiver and granted entry after identifying herself and disclosing the reason for her visit.

It was alleged that staff does not ensure outside premises of facility is clean. Interviews revealed the staff at the facility keep the premises clean. LPA observations showed everything to be in place and neat around the facility. LPA did observe two black trashbags outside that had clients bedding in it. Interviews revealed there is a client that has incontinence issues and prefers to put their bedding and clothes in the bags after having an accident. The staff does not mind the client doing this because it makes the client feel more comfortable. Interviews revealed there was no complaints about the bags being outside from any of the clients. Interviews also revealed that one or two bags are not an eye sore.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Denise Powell
LICENSING EVALUATOR NAME: Tiffany Holmes
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20230515203928

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: TURMAN'S RESIDENTIAL FACILITY 7	FACILITY NUMBER: 370803168
	VISIT DATE: 08/29/2023

NARRATIVE

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It was alleged that staff are allowing visitors during unreasonable times. Interviews revealed the staff lets the clients have visitors. Interviews revealed that the visitors come and will leave at a decent time. If a visitor comes over to watch a movie or a game they usually leave right after. Interviews revealed there are no visitors coming to the facility at crazy times of the night or anything like that.

Allegations of staff does not ensure outside premises of facility is clean and staff allowing visitors during unreasonable times are unsubstantiated.

An exit interview was conducted with Debbie Whaley, Caregiver and a copy of this report and Licensee Appeal rights were provided at the conclusion of visit.

SUPERVISORS NAME: Denise Powell
LICENSING EVALUATOR NAME: Tiffany Holmes
LICENSING EVALUATOR SIGNATURE:	DATE: 08/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2023

LIC9099 (FAS) - (06/04)

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