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25 | Licensing Program Analysts (LPAs), Ramon Serrano and Debbie Correia conducted an announced Case Management visit. LPAs were granted entry into the facility by Administrator Agnieszka Norton, identified themselves and stated the purpose of the visit.
LPAs provided consultation on Guardian, conducted a review on PIN 23-05-CCLD, and advised Norton to create a Guardian account, as well as register to receive CCL Provider Notification Information (PINS). Administrator Norton was also given the CCL RO email to use in lieu of the fax number.
An exit interview was conducted, and a copy of this report and a copy of the Appeal Right (LIC 9058) was provided to Administrator Agnieszka Norton, whose signature below confirms. |