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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 370805052
Report Date: 09/15/2023
Date Signed: 09/15/2023 11:54:55 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2023 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230623120101
FACILITY NAME:WOW CHRISTIAN PRESCHOOLFACILITY NUMBER:
370805052
ADMINISTRATOR:SALLY GUTIERREZFACILITY TYPE:
850
ADDRESS:9140 AKARD STREETTELEPHONE:
(619) 267-0885
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:51CENSUS: 11DATE:
09/15/2023
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Sandra "Susana" Tingle, Assistant DirectorTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility staff did not provide adequate supervision resulting in day-care child sustaining injuries while in care.
INVESTIGATION FINDINGS:
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On 09/15/2023 at 11:10 am Licensing Program Analyst (LPA) Michelle Hood arrived to conduct an unannounced inspection to deliver complaint findings for the above listed allegation. LPA met with Assistant Director Susana Tingle. It was alleged facility staff did not provide adequate supervision resulting in day-care child sustaining injuries while in care. During today’s inspection, the LPA observed 11 children with three staff.

Based on interviews conducted by LPA David Miller with the assistant director, staff, daycare parents and daycare children, it was determined supervision was in place while children were in care. Staff and daycare children interviewed stated on 06/22/2023, a child was not observed falling while on the playground. A staff stated they observed a little scratch on the child’s forehead that was a light red color, and looked more like the child had scratched himself rather than the child getting an injury via an accident at the school. Daycare children interviewed did not disclose they observed or help a child who fell or was crying while on the playground. LPA is unable to determine where the injuries occurred or whether a lack of supervision contributed to the injury. The Reporting Party (RP) declined their children to be interviewed by licensing.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230623120101
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: WOW CHRISTIAN PRESCHOOL
FACILITY NUMBER: 370805052
VISIT DATE: 09/15/2023
NARRATIVE
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Due to conflicting statements obtained during the investigation, the above allegation is found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted, and the report was reviewed with the assistant director. The assistant director Susana Tingle was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. No deficiencies were cited.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2