370805441-12-9-2021-20-CC-JGAY-C9VP8M-20211220100545

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 370805441
Report Date: 12/09/2021
Date Signed: 12/09/2021 04:18:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/10/2021 and conducted by Evaluator Casey Gulley

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20210910143856

FACILITY NAME:	OCEAN VIEW CHRISTIAN ACADEMY		FACILITY NUMBER:	370805441
ADMINISTRATOR:	COREY, HEATHER		FACILITY TYPE:	850
ADDRESS:	2460 PALM AVENUE		TELEPHONE:	(619) 424-7873
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92154
CAPACITY:	82	CENSUS: 23	DATE:	12/09/2021
		UNANNOUNCED	TIME BEGAN:	03:31 PM
MET WITH:	Heather Corey		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Day care child sustained injuries while in care
Staff are not adequately supervising day care children
Staff threatened day care child
Staff did not safeguard day care child's personal belongings
Day care child denied water
Day care child denied food

INVESTIGATION FINDINGS:

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On 12/9/21 at 3:31p.m., Licensing Program Analyst (LPA) Casey Gulley conducted an unannounced complaint inspection regarding the above allegations. LPA met with Kelcie Morehead and discussed the purpose for the visit. LPA toured the facility with Licensee. LPA observed 23 children in care and 5 staff at the time of visit.

This agency has investigated the allegations listed above. During the investigation, LPA interviewed director, Heather Corey, multiple staff, children and parents. LPA conducted a records review, including incidents reports, facility policies and safety precautions. During interviews, the director and multiple staff members denied all allegations.

It was alleged that a daycare child (C1) sustained injuries on multiple occasions while facility staff were attempting to discipline the child. Director stated C1 has behavioral issues, with tendencies to throw tantrums that result in self-inflicted minor injuries, such as bumps and scrapes. ( See LIC 9099-C)

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20210910143856

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: OCEAN VIEW CHRISTIAN ACADEMY	FACILITY NUMBER: 370805441
	VISIT DATE: 12/09/2021

NARRATIVE

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Director and staff explained that on 02/02/21, C1 sustained minor arm injuries that did not require medical treatment while in care. On 02/02/21, C1 was observed, by a staff member, hitting another child on the play yard. When C1 was redirected, C1 threw a tantrum while sitting on a bench and fell backwards, causing injury to C1’s wrist. On 06/28/21 C1, bumped their arm on the bench in the play yard.
Staff members explained that two teachers are present to supervise children during outdoor activities. LPA reviewed C1’s accident reports and discussed safety plans. A review of accidents report revealed C1’s parent was notified of the incidents that occurred. Children interviewed had no issues with staff and enjoy attending the facility. Although C1 sustained minor injuries while in care, they appear to be accidental, rather than a result of a lack of supervision or a personal rights violation.

It was alleged staff are not adequately supervising day care children, which resulted in multiple biting incidents and an unidentified child wandering unsupervised on the play yard. Director stated C1 had multiple biting incidents. It was reported that C1 had biting incidents on 03/15/21, 03/26/21, 07/12/21, and 08/19/21. According to the facility director, a biting plan was discussed with C1’s parent on 03/26/21. Facility staff interviewed confirmed an increased supervision plan. It was reported that staff have been observed on their cell phones while supervising children. Director denied inadequate supervision due staff using their cell phones. Director stated, staff are permitted to have their phones in the classrooms but are advised not to utilize phones while children are present. Children interviewed denied observing staff on their phone. Based on conflicting information, LPA was unable to determine if staff cell phone use resulted in a lack of supervision.

It was alleged on 09/09/21, a staff member (S1) threatened to withhold an unidentified daycare child’s blanket during nap time if the child did not listen. During interview with LPA, S1 denied allegation and explained during nap time multiple children place their blankets around their heads and throw their blankets while resting on their cots. S1 stated children are informed that if their blankets are not used in the correct manner to then the blanket will be returned in their assigned cubby. Interviews with multiple children revealed that children do not feel threaten by staff members at the facility. Based on limited conflicting information, LPA was unable to determine the child’s identity and whether or not the alleged incident occurred.

( See LIC 9099-C)

SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20210910143856

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: OCEAN VIEW CHRISTIAN ACADEMY	FACILITY NUMBER: 370805441
	VISIT DATE: 12/09/2021

NARRATIVE

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It was alleged that on 09/09/21, facility staff did not safeguard daycare child's personal belongings when they failed to return C1’s personal affects upon the child’s disenrollment. During interview with LPA, C1’s teacher explained that C1 had an assigned cubby and all items were retrieved by a parent. Director explained she confirmed with staff that C1’s personal belongings were returned to C1’s father upon disenrollment. LPA was unable to confirm these statements, as C1’s father was unavailable for interview.

It was alleged daycare child (C1) was denied water. Staff denied allegation and did not recall any specific instances when C1 did not consume any of the water from their water bottle. Staff members explained that water dispensers are located throughout the facility. Children are encouraged to bring their own labeled water bottles; however, staff explained there are occurrences that children prefer to utilize single serve cups that are readily available in each classroom. During facility tours, LPA confirmed the presence of water bottles and water dispensers at the facility. Children interviewed stated they have never been denied water. C1 is no longer attending the facility and was not made available for interview.

It was alleged day care child (C1) was denied food. Director and staff members denied allegation. Staff do not recall the exact day C1 was allegedly denied permission to consume a fruit cup. Staff explained that any food that is not consumed during the allotted time for lunch is returned to the child’s lunchbox. Staff explained children are not permitted to eat leftover food after the allotted time for lunch; however, all children are provided a snack after naptime. Children interviewed stated they have never been denied food. C1 is no longer attending the facility and was not made available for interview.

Based on interviews conducted, there is insufficient evidence to support the above listed allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore all allegations are UNSUBTANTIATED. No deficiencies were cited. An exit interview was conducted with the preschool floater and a copy of this report, along with Appeal Rights (LIC 9058 01/16), were provided. LPA provided a Notice of Site Visit (LIC 9213), which must remain posted for 30 days. LPA observed that the LIC 9213 was posted during the inspection.

SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

LIC9099 (FAS) - (06/04)

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