370806460-5-7-2026-20-CC-RGOU-DU2KF8-20260513075128

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 370806460
Report Date: 05/06/2026
Date Signed: 05/07/2026 04:01:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2026 and conducted by Evaluator Dana Stevens

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20260212163822

FACILITY NAME:	AKA HEAD START - LA MESA		FACILITY NUMBER:	370806460
ADMINISTRATOR:	ROWENA OHLY		FACILITY TYPE:	850
ADDRESS:	7520 EL CAJON BLVD #201 & 203		TELEPHONE:	(619) 463-1093
CITY:	LA MESA	STATE: CA	ZIP CODE:	91942
CAPACITY:	60	CENSUS: 43	DATE:	05/06/2026
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Rowena Ohly		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Conduct Inimical

INVESTIGATION FINDINGS:

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***This is an amended version of the original report dated 05/06/2026***
On 05/06/2026, Licensing Program Analyst (LPA) Dana Stevens conducted an unannounced complaint inspection to deliver findings for the above allegation. LPA met with Director Rowena Ohly and explained the reason for the visit. There were 43 children with 7 staff at the time of the inspection.

During the investigation, interviews were conducted with Reporting party, Director, and witnesses. Additionally, LPA reviewed an audio recording, and records and documentation from outside agencies.

During interview, Director Rowena Ohly, stated the evening of 02/10/2026, during her personal time, she attended a sporting event at a public school with two other family memebers. After the event, in the school parking lot, she engaged in a verbal disagreement with two other adults, Witness 3 (W3) and Witness 4 (W4), who attended the event with W3’s minor child. Director stated that the interaction intensified and she was shouting and using profanity. Director stated W4 verbally threatened her, and the Director stated she pushed W4. The interaction ended soon after, and the Director and her family members left the school parking lot without futher incident. Law enforcement was not called to the scene. Interviews with witnesses to the incident provided similar information to the Director's statement. LPA review of an audio recording of the interaction and documentation from outside agencies also provided similar information as provided by the Director and witnesses to the incident.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:	DATE: 05/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 20-CC-20260212163822

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: AKA HEAD START - LA MESA	FACILITY NUMBER: 370806460
	VISIT DATE: 05/06/2026

NARRATIVE

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***This is an amended version of the original report dated 05/07/2026***

Based on the information obtained during the investigation, the conduct described above did not rise to the level of conduct inimical to the health, safety, or welfare of children in care. The incident occurred during the Director’s personal time, away from the licensed facility, and did not involve children in care.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) is unsubstantiated.

No Deficiencies cited.

Exit interview conducted and copy of this report and appeal rights provided to Director. Notice of site visit must be posted for thirty (30) days.

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:	DATE: 05/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 20-CC-20260212163822

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: AKA HEAD START - LA MESA	FACILITY NUMBER: 370806460
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 05/06/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 05/06/2026 Section Cited HSC 1596.885(c)	1 2 3 4 5 6 7	*This is an amended version of original report dated 05/06/2026 This document was created in error	1 2 3 4 5 6 7
	8 9 10 11 12 13 14		8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:	DATE: 05/07/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026

LIC9099 (FAS) - (06/04)

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