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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 370808112
Report Date: 10/16/2025
Date Signed: 10/16/2025 10:03:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2025 and conducted by Evaluator Grace Donato
PUBLIC
COMPLAINT CONTROL NUMBER: 08-AS-20250205110308
FACILITY NAME:FANCOR GUEST HOMEFACILITY NUMBER:
370808112
ADMINISTRATOR:HUERTAS, FANNIEFACILITY TYPE:
735
ADDRESS:631-651 TAFT AVENUETELEPHONE:
(619) 588-1761
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:44CENSUS: DATE:
10/16/2025
UNANNOUNCEDTIME BEGAN:
09:49 AM
MET WITH:Joel LlanesTIME COMPLETED:
09:50 AM
ALLEGATION(S):
1
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9
Neglect/Lack of supervision resulted in sexual abuse
Neglect/Lack of supervision resulted in sexual harassment
INVESTIGATION FINDINGS:
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9
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On 10/16/2025, LPA Grace Donato conducted a telephone interview with the facility to deliver findings. LPA spoke with Joel Llanes and explained the purpose of the call.

Regarding the allegation Neglect/Lack of supervision resulted in abuse and harassment, RP reported that a resident (R1) stated another resident (R2) touched his/her bottom and made explicit statements.

During the investigation, staff members were interviewed, and records were reviewed.

An interview with R1 that on 02/05/25, R2 “poked” and “touched” R1s bottom while receiving R1s medication. R1 also said that although R2 has made sexual remarks toward R1 in the past, this was the first time that R2 had inappropriately touched R1.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Grace Donato
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 08-AS-20250205110308
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: FANCOR GUEST HOME
FACILITY NUMBER: 370808112
VISIT DATE: 10/16/2025
NARRATIVE
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R1 did not report the incident to facility staff, and said that he/she went straight to local authorities while they were in the facility. It was not until R2 left that the facility employees learned about R2s inappropriate behavior and remarks. All the staff that were interviewed confirmed that they did not know about the remarks and advances made by R2 toward R1 and other residents until R2 left the facility.

Interviews with facility staff all corroborate that none of the residents came forward to report that R2 had been making unwanted remarks toward them or that they were assaulted by them. R2 also denied that he/she made remarks to any of the clients.

There is no sufficient evidence to prove that the facility neglected to supervise R1 and R2. There were no witnesses and none of the clients came forward to report that R2 had made advances or remarks towards them until after he left the facility

Based on interviews and records review, the department has determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Report is reviewed and copy is provided.
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Grace Donato
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2025
LIC9099 (FAS) - (06/04)
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