370808112-9-24-2025-08-AS-HHUL-DLUQ2S-20250925114734

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 370808112
Report Date: 08/04/2025
Date Signed: 09/24/2025 01:35:47 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2021 and conducted by Evaluator Renita Hall

COMPLAINT CONTROL NUMBER: 08-AS-20210430081246

FACILITY NAME:	FANCOR GUEST HOME		FACILITY NUMBER:	370808112
ADMINISTRATOR:	HUERTAS, FANNIE		FACILITY TYPE:	735
ADDRESS:	631-651 TAFT AVENUE		TELEPHONE:	(619) 588-1761
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92020
CAPACITY:	44	CENSUS: 41	DATE:	08/04/2025
		UNANNOUNCED	TIME BEGAN:	11:50 AM
MET WITH:	Joel Llanes, Administrator		TIME COMPLETED:	12:25 PM

ALLEGATION(S):

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Staff sexually assaulted resident

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) J. Clancy-Czuleger conducted a virtual visit to deliver amended findings regarding the above-mentioned allegations. LPA identified herself and disclosed the purpose of the visit and elements of the findings to the Administrator.

On April 30, 2021, the Department received a complaint regarding a staff sexually assaulting a resident. During the investigation, interviews were conducted, a facility tour was given, and records were reviewed.

Resident 1 (R1) reported the incident to their Case Manager but was very evasive about the allegation, did not want a police report, and initially did not want medical attention. Fancor Administrator Michelle Hurtado attempted to speak to R1 about the incident, and again, R1 was evasive with their answers and provided very little information referencing their allegation.

Continued on 9099C...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Harpreet Humpal
LICENSING EVALUATOR NAME: Jill Clancy-Czuleger
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20210430081246

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: FANCOR GUEST HOME	FACILITY NUMBER: 370808112
	VISIT DATE: 08/04/2025

NARRATIVE

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The staff working on the incident dated 4/17/2021 knew nothing about the allegations R1 made against Staff 1 (S1). All the staff interviewed indicated they had several casual conversations with R1 during that day, but nothing was ever mentioned about an assault by S1. All the staff interviewed noted that it appeared to be a normal day for R1, and there were no signs of pain or distress. Residents interviewed did not have any issues with staff or have experienced any abuse.

During the interview with R1, it was difficult to get R1 to focus on the questions asked. R1 continually went off-topic and was redirected back to the allegations made regarding S1. R1 stated that S1 stuck the broomstick inside their anus. When R1 was asked what they were wearing, R1 stated spandex pants. This was different than what was told to the case manager (R1 stated they were wearing a dress). When R1 was asked if their pants were torn, the answer was no. When asked if they were injured, R1 stated, "My butt hurt for several days, especially when I sat down." When asked if they had any visible injuries. R1 did not answer. S1 was aware of the reason for the visit and provided the following statement: " S1 has always gotten along with R1 and does not know why R1 would make false allegations against S1. S1 stated that R1 would often act inappropriately and say things of a sexual nature to S1. S1 would remind R1 of boundaries. S1 stated that residents are asked to leave their rooms when it is time to clean some residents leave, some do not. On the day of the incident, S1 saw R1 once that day and did not have any interactions with R1.

R1 had x-rays of their buttock performed during the emergency visit at the hospital. The medical records were reviewed, and the section History of Present Illness states, “There was no evidence of assault, and their complaints were so extreme they seem quite delusional and without merit.”

This Department has investigated the allegation that staff sexually assaulted a resident and has found that the preponderance of the evidence was not met; therefore, the allegation is deemed unsubstantiated. An exit interview was conducted, and a copy of this report, along with the Licensee Rights (LIC 9058), was provided to the Administrator. His signature on this form confirms receipt of the documents.

SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2025

LIC9099 (FAS) - (06/04)

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