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13 | Licensing Program Analyst (LPA) Liliana Silveira conducted a complaint investigation visit to deliver findings for the above-mentioned allegation. LPA Silveira met with Caregiver Jacob Siddigh and shared the findings.
The Department’s investigation consisted of interviews, observations and a records review. On 01/13/23, it was alleged that staff did not provide client access to personal funds. Initial interviews with the client, staff and outside sources revealed that while there was some confusion regarding the client’s access to the personal funds, the issue was sorted out and clarified between all parties involved. Observations and a records review revealed that the facility had been safeguarding the client’s funds. Interviews with staff and outside sources also confirmed that the client did have access to the personal funds.
It was also alleged that staff did not maintain accurate records of the client’s account. A records review revealed accurate records of the client’s account were maintained at the facility. Interviews with the Administrator and staff also revealed that when the client was provided with funds, (CONTINUED ON LIC 9099-C) |