372000455-6-8-2023-51-CC-MCUY-CSSMN3-20230614094453

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 372000455
Report Date: 06/08/2023
Date Signed: 06/08/2023 02:09:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2023 and conducted by Evaluator Samantha Clenista

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20230508105614

FACILITY NAME:	PILGRIM DAY CARE CENTER		FACILITY NUMBER:	372000455
ADMINISTRATOR:	J. GOINS & C. O'CONNOR		FACILITY TYPE:	850
ADDRESS:	2020 CHESTNUT AVENUE		TELEPHONE:	(760) 729-4464
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92008
CAPACITY:	110	CENSUS: 53	DATE:	06/08/2023
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Colleen O'Connor		TIME COMPLETED:	02:20 PM

ALLEGATION(S):

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Staff spoke to child(ren) in an inappropriate manner.
Staff inappropriately disciplined child(ren) in care.

INVESTIGATION FINDINGS:

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On 06/08/23 at 1:30pm, Licensing Program Analyst (LPA) Samantha Clenista conducted an unannounced inspection to deliver complaint findings for the above allegations. Upon arrival, LPA met with Director, Colleen O'Connor. There was a total of 53 children with 6 staff members.

During the course of the investigation, LPA conducted interviews with facility staff, day care parents and day care children. The information obtained, conflicts with the information reported by the reporting party. Parents, staff and children that were interviewed, provided no corroborating evidence to prove that the above allegations are valid. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations occurred. Exit interview was conducted with Director. Notice of Site Visit was provided at conclusion of visit and is to be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Samantha Clenista
LICENSING EVALUATOR SIGNATURE:	DATE: 06/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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