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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372000597
Report Date: 02/27/2024
Date Signed: 05/07/2024 09:34:34 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2024 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240221165119
FACILITY NAME:TRI-CITY CHRISTIAN PRE-SCHOOLFACILITY NUMBER:
372000597
ADMINISTRATOR:LAURA KATIE DONAHUEFACILITY TYPE:
850
ADDRESS:302 NORTH EMERALD DRIVETELEPHONE:
(760) 630-8227
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:111CENSUS: 71DATE:
02/27/2024
UNANNOUNCEDTIME BEGAN:
10:06 AM
MET WITH:Laura Katie DonahueTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff left child in care unsupervised

Staff did not follow reporting requirements
INVESTIGATION FINDINGS:
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On February 27, 2024, at 10:06 AM Licensing Program Analysts (LPA’s), William Chancellor and Courtnee Peebles arrived unannounced to TRI-CITY PRE-SCHOOL (CCC) and met with Director (DIR), Laura Katie Donahue to initiate a complaint investigation into allegations listed above. LPAs conducted a tour and census of the CCC. During the investigation, LPAs conducted confidential interviews with five staff (D), (S1), (S2), (S3), (S4).

On February 21, 2024, a complaint was received with an allegation stating, CCC Staff left child in care unsupervised, and staff did not follow reporting requirements. Five of six interviews disclosed, that C1 had been left alone, inside of the classroom for approximately 30 minutes, while the rest of the classroom went to music class in the gymnasium. C1 was not found until teachers and class returned from music class. Additionally, administration staff received a memo and individual training on how to ensure no child is left unattended during transitions the next day. Staff immediately removed blind spots from classroom library and improved policy to do a full walk through before leaving an area. Furthermore, CCLD did not receive an unusual incident report for this specific incident, LPAs informed DIR about the importance of reporting requirements and notifying CCL.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20240221165119
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: TRI-CITY CHRISTIAN PRE-SCHOOL
FACILITY NUMBER: 372000597
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
03/06/2024
Section Cited
CCR
101212(d)(1)(C)
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Reporting Requirements (d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (C)Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not met as evidence by....
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Director will read and review 101212(d)(1)(C) and sign a written declaration of understanding regarding Reporting Requirements. Director will also agree to call Duty officer with 24 hours.
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On 2/21/24, C1 was left unsupervised in classroom the entire duration of music class and not found until classroom and teachers returned. No UIR was called in or reported to CCL within 10 days of the occurrence. This poses a potential health, safety and/or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 10-CC-20240221165119
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: TRI-CITY CHRISTIAN PRE-SCHOOL
FACILITY NUMBER: 372000597
VISIT DATE: 02/27/2024
NARRATIVE
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Based on confidential interviews conducted during the investigation and records reviewed, the preponderance standard has been met. Therefore, the above allegations are found to be substantiated. California Code of Regulations Title 22, Section 101229(a)(1) Absence of Supervision, and 101212(d)(1)(C) Reporting Requirements are being cited on the attached LIC 9099D. Per Health and Safety Code 1596.8595, the facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. In addition the facility representative shall post and provide copies of the report to parents/guardians of the children currently in care at the facility by the next business day and any families newly enrolled within the next year. Failure to do so, may result in a $100 civil penalty.

An exit interview was conducted, a copy of this report, LIC 9099D, LIC 9224, & appeal rights, along with a Notice of Site Visit was handed to facility representative, Laura Katie Donahue.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 10-CC-20240221165119
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: TRI-CITY CHRISTIAN PRE-SCHOOL
FACILITY NUMBER: 372000597
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
03/06/2024
Section Cited
CCR
101229(a)(1)
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(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
This requirement was not met as evidence by....
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Center has already implemented a new “Name to Face” policy where a full walk through of the area or classroom will be conducted prior to staff and children leaving the classroom. In addition, attendance is called by calling the children’s names one by one. The Director immediately implemented a training for all staff to incorporate counting and time stamps at transitions. Proof of training was provided to LPA during the investigation.
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Based on five of six interviews and records reviewed, C1 was left alone in the classroom for approximately thirty minutes without supervision. C1 was found by S4 and S6 upon their return to the classroom, which poses an immediate health, safety and/or personal rights risk to children in care.
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A $500 CIVIL PEANLTY WAS ASSESSED
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4