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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372001190
Report Date: 01/26/2024
Date Signed: 01/26/2024 12:44:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2023 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20231130111628
FACILITY NAME:MONTESSORI CENTER, THEFACILITY NUMBER:
372001190
ADMINISTRATOR:EDELAINE TORDECILLASFACILITY TYPE:
850
ADDRESS:740 PINE AVENUETELEPHONE:
(442) 333-9359
CITY:CARLSBADSTATE: CAZIP CODE:
92008
CAPACITY:71CENSUS: 41DATE:
01/26/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Janet DeLa Cruz, Assistant DirectorTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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Lack of supervision causing child to sustain unexplained injuries while in care.
Staff do not ensure reporting requirements are followed
Staff do not ensure child is kept in clean dry clothing at all times
Staff do not ensure children in care are receiving toilet training
Staff do not ensure children are provided healthy snacks in between meals
Staff smokes a vape pen on the playground.







INVESTIGATION FINDINGS:
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On January 26, 2024 at 11:30 a.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegation referenced above. Upon arrival LPA met with Assistant Director Janet DeLa Cruz and proceeded to tour the facility. There were 41 children present with 6 staff members. Appropriate ratios were observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 12/07/23. Throughout the course of investigation, interviews were conducted with several staff members and several parents. Facility records were obtained and reviewed. It was alleged that lack of supervision caused a child to sustain unexplained injuries while in care, staff do not ensure reporting requirements are followed, staff did not ensure that a child was kept in clean dry clothing at all times, staff does not ensure children in care are receiving toilet training, staff does not ensure children are provided healthy snacks in between meals and staff smoke a vape pen on the playground. The information obtained through staff and parent interviews were contradictory to the allegations. The staff members and parents interviewed denied the allegations and no other parent could corroborate the allegations or has a concern about the allegations. Based on this information, the allegations are determined to be unsubstantiated which means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged incidents or violations occurred at the facility.

No deficiencies are cited.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 51-CC-20231130111628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MONTESSORI CENTER, THE
FACILITY NUMBER: 372001190
VISIT DATE: 01/26/2024
NARRATIVE
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An exit interview was conducted with Assistant Director Janet DeLa Cruz. Ms. DeLa Cruz was provided with a copy of this report and her appeal rights (LIC 9058). LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA observed the Assistant Director post notice of site visit.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2023 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20231130111628

FACILITY NAME:MONTESSORI CENTER, THEFACILITY NUMBER:
372001190
ADMINISTRATOR:EDELAINE TORDECILLASFACILITY TYPE:
850
ADDRESS:740 PINE AVENUETELEPHONE:
(442) 333-9359
CITY:CARLSBADSTATE: CAZIP CODE:
92008
CAPACITY:71CENSUS: 41DATE:
01/26/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Janet DeLa Cruz, Assistant DirectorTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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Staff do not ensure a food menu is posted in the facility.
INVESTIGATION FINDINGS:
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On January 26, 2024 at 11:30 a.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegation referenced above. Upon arrival LPA met with Assistant Director Janet DeLa Cruz and proceeded to tour the facility. There were 41 children present with 6 staff members. Appropriate ratios were observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 12/07/23. Throughout the course of investigation, interviews were conducted with several staff members and several parents. Facility records were obtained and reviewed. During LPA Curtis’s inspection on 12/7/23 LPA observed that one classroom did not have a snack menu posted, and two other classrooms had old menus dated May 2021 and May 2022 posted. During today's inspection LPA observed that all three classrooms had menus dated December 2023. Interviews with staff members and parents state that snack menus are not posted. Based on interviews conducted by LPA and LPA’s observations the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED, California Code of Regulations, Title 22, 101227(a)(6) is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 51-CC-20231130111628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MONTESSORI CENTER, THE
FACILITY NUMBER: 372001190
VISIT DATE: 01/26/2024
NARRATIVE
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An exit interview was conducted with Assistant Director Janet DeLa Cruz. Ms. DeLa Cruz was provided with a copy of this report and her appeal rights (LIC 9058). LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA observed the Assistant Director post notice of site visit.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 51-CC-20231130111628
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MONTESSORI CENTER, THE
FACILITY NUMBER: 372001190
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/26/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/31/2024
Section Cited
CCR
101227(a)(6)
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101227 Food Services:(a) In child care centers providing meals to children, the following shall apply:(6) Menus shall be in writing and shall be posted at least one week in advance in an area accessible for review by the child'sauthorized representative...This requirement was not met as evidenced by:
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Assistant Director Janet DeLa Cruz understands that menus are to be posted at least one week in advance. Ms. DeLa Cruz states that she will send a copy of the February 2024 snack menu to the San Diego North Child Care Regional Office by 1/31/24.
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Based on LPA's observation, on 12/7/23 the facility had snack menus dated 5/2021 & 5/2022 posted and on 1/26/24 the facility had menus dated 12/2023 posted. Interviews with staff and parents also indicate that current menus are not posted. This poses a potential health, safety or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5