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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372001481
Report Date: 10/28/2025
Date Signed: 10/28/2025 10:10:50 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2025 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250923113700
FACILITY NAME:VISTA CHRISTIAN PRESCHOOLFACILITY NUMBER:
372001481
ADMINISTRATOR:KIM PIECHFACILITY TYPE:
850
ADDRESS:290 NORTH MELROSE DRIVETELEPHONE:
(760) 724-7096
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:74CENSUS: 46DATE:
10/28/2025
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Kim Piech, DirectorTIME COMPLETED:
10:20 AM
ALLEGATION(S):
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1. Staff did not notify day-care child's authorized representative of an incident in a timely manner.
INVESTIGATION FINDINGS:
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On October 28, 2025, at 9:50 AM, Licensing Program Analyst (LPA) William Chancellor conducted an unannounced visit to Vista Christian Preschool to deliver the findings of a complaint investigation. Upon arrival, LPA met with Director Kim Piech. The complaint, received on September 23, 2025, alleged that staff failed to notify a day-care child's authorized representative of an incident in a timely manner.

As part of the investigation, LPA conducted an initial visit on September 26, 2025. During this visit, LPA took a census of children in care, interviewed three staff members (S1–S3), made observations, and requested relevant documentation. All three staff interviews confirmed that Child 1 (C1) sustained a minor injury to the lip. However, staff did not immediately contact the parents, as they determined the injury did not require medical attention. Ice was provided to C1, and one teacher observed child rinse out their mouth but did not observe there to be any blood after. 2 other interviews revealed they did not observe any bleeding or discomfort at all. C1 continued with their day, participated in lunch, and showed no signs of stress or discomfort. A review of records confirmed that CCC staff followed reporting requirements by notifying the parents upon pickup and offering documentation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250923113700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: VISTA CHRISTIAN PRESCHOOL
FACILITY NUMBER: 372001481
VISIT DATE: 10/28/2025
NARRATIVE
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Due to conflicting statements and insufficient evidence, LPA was unable to corroborate the allegation that staff failed to notify the child’s authorized representative in a timely manner. Although the incident may have occurred, there is not a preponderance of evidence to prove or disprove the allegation. Therefore, the complaint is determined to be unsubstantiated.

An exit interview was conducted, and a copy of the report, along with appeal rights, was provided to Director Kim Piech. A Notice of Site Visit was also issued and must remain posted for 30 consecutive days in a location visible to the public, families, and guardians.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2