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25 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced case management visit to issue a deficiency observed during a complaint investigation. LPA identified herself to, was greeted by, and explained the purpose of the visit to Licensees Josephine and Orlando Perez.
Interviews and records review completed during the complaint investigation revealed that on or around 12/3/2021, the Licensee Josephine Perez told Resident 1 (R1) and their responsible parties that if R1 left the facility to attend an outing, R1 would be required to quarantine in R1’s room for 14 days and would be required to pay $50 a day for in-room meals and a commode placed inside the room. Review of R1’s admission agreement dated 11/1/2019 did not reveal a description or corresponding fee for in-room meals and commode services. The following deficiency was cited per CA Code of Regulations Title 22 and noted on the attached LIC809-D page.
An exit interview was conducted with Licensees Josephine and Orlando Perez, to whom a copy of this report and the Licensee Appeal Rights (LIC9058 01/16) were provided via hard copy. |