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25 | Licensing Program Analyst (LPA) Laarni Santiago conducted a Case Management visit and contacted the facility via video conference, due to COVID-19. LPA identified herself and discussed the purpose of the call with Business Director, Vonda Boller.
In conjunction with complaint investigation, the following deficiencies, unrelated to the complaint were identified:
Department's investigation revealed that Resident 1 (R1 - see LIC811 Confidential Names List) required a two-person assist due to their health condition and limited mobility. Interviews conducted with facility staff and outside sources confirmed that R1 requires a two-person assist. A review of R1's facility records did not document that R1 requires a two-person assist. Facility failed to update R1's care plan to address the needs for a two-person assist.
A deficiency was cited in accordance to the California Code of Regulations, Title 22 and is on the attached 809-D.
An exit interview was conducted with Vonda Boller via video-call. A copy of this report along with Licensee Rights (LIC9058 01/2016) was provided to Administrator via email. An electronic response confirms the documents were received. |