372004831-9-24-2025-08-AS-SMAZ-DM29AB-20250930231140

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 372004831
Report Date: 09/24/2025
Date Signed: 09/24/2025 03:19:14 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2025 and conducted by Evaluator Arian Golbakhsh

PUBLIC

COMPLAINT CONTROL NUMBER: 08-AS-20250529162155

FACILITY NAME:	OCEAN VIEW HOMES, INC.		FACILITY NUMBER:	372004831
ADMINISTRATOR:	DIAZ, FEDELIA		FACILITY TYPE:	740
ADDRESS:	6432 EL CAMINO DEL TEATRO		TELEPHONE:	(858) 459-9260
CITY:	LA JOLLA	STATE: CA	ZIP CODE:	92037
CAPACITY:	6	CENSUS: 6	DATE:	09/24/2025
		UNANNOUNCED	TIME BEGAN:	01:50 PM
MET WITH:	Caregiver Reynerio Millan and Administrator Alicia "Alice" Millan		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Resident was sexually abused while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced visit to deliver findings regarding the above mentioned complaint allegation. LPA was welcomed by, identified themselves to, and discussed the purpose of their visit to Caregiver Reynerio Millan and Administrator Alice Millan.

On 05/29/2025, the Department received a complaint where it was alleged that a resident (identified as R1) was being sexually abused by a caregiver of the same gender as R1 (identified as S1). The complaint specifically alleged S1 due to belief that S1 is homosexual. The complaint also mentioned that moaning sounds could be heard at night from R1's bedroom. The Department’s investigation consisted of unannounced facility visits, records review, and interviews with staff, residents, and outside sources.

R1 is a resident at the facility with a diagnosis of Dementia and is an identified fall risk due to increased wandering behaviors during the night. As a result, R1 requires 1:1 staff supervision at night for safety.

[Continued on LIC 9099-C]

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Arian Golbakhsh
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20250529162155

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: OCEAN VIEW HOMES, INC.	FACILITY NUMBER: 372004831
	VISIT DATE: 09/24/2025

NARRATIVE

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[Continued from LIC 9099]

Staff interviews corroborated that R1 is usually watched over during the night by staff S1, and occasionally by another staff member, identified as S2, who is the opposite gender of R1. Staff interviews also corroborated that R1 had always made moan-like noises in their sleep, regardless of if it were S1 or S2 watching over them. Per file review of the incident report from the facility submitted to the Department, a medical exam was performed on R1 and no indication of assault was found. Interview with the outside source medical professional confirmed that the exam was conducted and that no evidence of sexual assault was noted.

Staff interviews revealed that that there was most likely a language misunderstanding regarding S1 being homosexual. Majority of facility staff speak the Tagalog language which is not gendered and S1's spouse was referred to by pronouns of the same gender of S1. Staff interviews corroborated that S1's spouse was indeed someone of the opposite gender of S1. Interviews with residents revealed no concerns for their safety and care at the facility. Interviews with other outside sources revealed no concerns about resident care or safety as well.

Based on interviews and records review, while the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred – therefore the allegation have been determined to be UNSUBSTANTIATED. An exit interview was conducted with Administrator Millan to whom a copy of this report and the Licensee/Appeal Rights (LIC 9058) were provided. Their signature below confirms receipt of these documents.

SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Arian Golbakhsh
LICENSING EVALUATOR SIGNATURE:	DATE: 09/24/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2025

LIC9099 (FAS) - (06/04)

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