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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372005063
Report Date: 04/01/2025
Date Signed: 04/01/2025 11:43:12 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20250124150930
FACILITY NAME:CHILDREN'S PRESCHOOL LEARNING CENTERFACILITY NUMBER:
372005063
ADMINISTRATOR:RENEE ERICKSONFACILITY TYPE:
850
ADDRESS:13168 POWAY ROADTELEPHONE:
(858) 748-5519
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:55CENSUS: 25DATE:
04/01/2025
UNANNOUNCEDTIME BEGAN:
08:26 AM
MET WITH:Renee EricksonTIME COMPLETED:
11:48 AM
ALLEGATION(S):
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Facility staff did not properly report incident.
INVESTIGATION FINDINGS:
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On 4/1/25 at 8:26 a.m. Licensing Program Analyst (LPA) Renita Rodriguez made an unannounced complaint visit for the complaint received on 1/24/25, for the purpose of delivering findings on the above referenced allegation. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit. Ratios observed 25 children and 3 staff.

The facility staff did not properly report an incident involving a child’s injury. On January 23, 2025, a child (C1) got a cut on their lip after being hit by an object held by another child (C2) during outdoor activities. Staff initially gave the parent incorrect information, saying the child had fallen. On January 24, 2025, the correct explanation was provided to the parent in person. However, when the parent requested a written report that same day, it was not provided. Eventually, on January 27, 2025, the facility is said to have given the parent a written report about the incident. Despite these actions, the facility still failed to correctly or promptly report the incident to the parent.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 51-CC-20250124150930
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S PRESCHOOL LEARNING CENTER
FACILITY NUMBER: 372005063
VISIT DATE: 04/01/2025
NARRATIVE
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The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be Substantiated. California Code of Regulations,Title 22, Division 12, Chapter 101212, the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Director is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director Renee Erickson. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 51-CC-20250124150930
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S PRESCHOOL LEARNING CENTER
FACILITY NUMBER: 372005063
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/01/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/02/2025
Section Cited
CCR
101212(f)
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101212(f) The items specified in (d)(1)(A)- (H)Upon occurrence, during the operation of the child care center of any of the events specified...report shall be made... telephone next day. A written report... shall also be reported to the child's authorized representative.
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Director states new protocols have been put in place. Proactive measures are being taken regarding incidents occuring to children in care. Phone calls are placed more regulary and timely to parent/authorized represent when incident occurs.
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This requirement is not met as evidenced by...Based on interviews and record review, facility did not ensure parent was informed correctly of an incident resuliting in untimely reporting which posed a potential Health, Safety or Personal Rights risks to persons in care.
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Director states the written report can be written by Director and or any staff member at time of the event/incident.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5