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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372005598
Report Date: 12/04/2025
Date Signed: 12/04/2025 02:05:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/12/2025 and conducted by Evaluator Hanna Lucas
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20251112095935
FACILITY NAME:MAGDALENA ECKE YMCA PRESCHOOLFACILITY NUMBER:
372005598
ADMINISTRATOR:ELIZABETH STRASSWYKFACILITY TYPE:
850
ADDRESS:200 SAXONY ROADTELEPHONE:
(760) 942-9622
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:152CENSUS: 63DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Krista Russell and Stephanie KohlerTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff denied parent access to daycare children’s records.
INVESTIGATION FINDINGS:
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On 12/04/2025 Licensing Program Analyst (LPA) Hanna Lucas, made an unannounced visit to deliver findings on the above allegation. LPA met with the Associate Executive Director, Krista Russell, and the Youth Development Director, Stephanie Kohler. LPA conducted the initial complaint inspection on 11/17/2025. There were 63 children and 21 staff at the facility today.

During the investigation, LPA reviewed pertinent documentation, that the YMCA denied a parent’s right to access to their children’s records, on multiple occasions. LPA spoke with staff member, Krista Russell, who stated that due to a clerical error the facility was under the impression that parent did not have access to the children’s records and confirmed that access was denied. Based on record review, staff interviews, and parent interviews, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. (1) Type B deficiency is cited on the attached LIC 9099-D. An exit interview was conducted with the Associate Executive Director, Krista Russell. LPA provided a copy of the appeal rights and a copy of this report. A Notice of Site Visit was provided as well, and must remain for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20251112095935
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MAGDALENA ECKE YMCA PRESCHOOL
FACILITY NUMBER: 372005598
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/04/2025
Section Cited
CCR
101221(e)
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101221(e) Child's Records
A child's records shall also be open to inspection by the child's authorized representative.

This requirement was not as evidenced by:
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Associate Executive Director, Krista Russell, provided a written statement to the LPA that stated the facility will ensure that they provide the children's records to any authorized parents.
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Based on interviews, and record review, the facility did not comply with the section cited above in that, the facility denied a parent access to their child's records, which poses/posed a potential health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Hanna Lucas
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2