372018024-6-25-2025-51-CC-KLAE-DHZ44U-20250625184656

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 372018024
Report Date: 05/05/2025
Date Signed: 06/25/2025 06:47:18 PM

Document Has Been Signed on 06/25/2025 06:47 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME:	GORDON, BOBBIE FAMILY CHILD CARE		FACILITY NUMBER:	372018024
ADMINISTRATOR/ DIRECTOR:	BOBBIE GORDON		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 789-9732
CITY:	RAMONA	STATE: CA	ZIP CODE:	92065
CAPACITY: 14	TOTAL ENROLLED CHILDREN: 14	CENSUS: 0	DATE:	05/05/2025
TYPE OF VISIT:	Office	ANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	12:30 PM
MET WITH:	Bobbie Gordon		TIME VISIT/ INSPECTION COMPLETED:	02:15 PM

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25	On 5/5/25 at 12:30 PM, Licensing Program Manager (LPM) Renesha Askew and Licensing Program Analyst (LPA) Keturah Lane conducted a virtual office meeting with Licensee Bobbie Gordon via video conferencing (MS Teams). The purpose of this meeting is to discuss facility history, department expectations, and provide any needed guidance to ensure licensee’s understanding and compliance with Regulatory Requirements. Since January 2021, the facility has received three complaints with the following concerning allegations of personal rights and sexual abuse violations which all had a finding of Unsubstantiated: 1. 12/30/2024 - Adult in the home engaged in inappropriate interactions with children in care 2. 07/31/2023 - Licensee showed a child how to touch his/her own private parts in a sexual manner & Licensee told child to touch other children on their private part 3. 10/21/2021 - Provider inappropriately disciplines day care child It should be noted, there was a previous Inconclusive (Unsubstantiated) complaint of this nature on 03/09/2010 alleging: Personal rights: Adults acted in inappropriate manner in front of day care children. A finding of Unsubstantiated means that although an allegation may have happened or is valid, there is not a preponderance of the evidence to provide that the alleged violation occurred. (continued on LIC809-C...)

NAME OF LICENSING PROGRAM MANAGER: Tashima Daniel
NAME OF LICENSING PROGRAM ANALYST: Keturah Lane
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 05/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GORDON, BOBBIE FAMILY CHILD CARE	FACILITY NUMBER: 372018024
	VISIT DATE: 05/05/2025

NARRATIVE

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The licensee denied the allegations and expressed that complaints often arise when families become upset after she discontinues providing additional services. LPM recommended revising her contract to clearly outline the services offered and to adhere strictly to the terms agreed upon by parents. It was also recommended that she communicate expectations clearly when discussing and delivering services to families. An example YMCA handout of items to include in contact and sample contract was provided to the licensee for reference.

In the last three years the facility has received Type B citations in the following areas: 102416.3(a)(6) Alterations to Existing Buildings or Grounds (using an off limits area for care), 102423(a)(4) Personal Rights (forcing children to eat all food on plate), 102419(d) Admission Procedures and Parental and Authorized Representative's Rights (incomplete files), 102416.5(e)Staffing Ratio and Capacity (9 children with no assistant present), and 102417(g)(1) & (4) Operation of A Family Child Care Home (missing smoke detector & hazardous items accessible).

Due to the facility history and the seriousness of the allegations above the RO submitted a TSP referral on behalf of the licensee, Ms. Gordon, on 05/02/2025 as a resource. A TSP flyer was provided. For questions related to TSP, email: Childcaretechnicalsupport@dss.ca.gov

During today’s meeting the Department also discussed and provided electronically the above and below Laws and Regulations:

102423 Personal Rights: (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (1) To be treated with dignity in his/her personal relationship with staff and other persons. (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. (3) To have parents or guardians informed by the licensee of the provisions of the law regarding complaints and the procedures for registering complaints confidentially, including, but not limited to the address and telephone number of the licensing agency's complaint unit. (4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning. (continued on LIC809-C...)

NAME OF LICENSING PROGRAM MANAGER: Tashima Daniel
NAME OF LICENSING PROGRAM ANALYST: Keturah Lane
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 05/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GORDON, BOBBIE FAMILY CHILD CARE	FACILITY NUMBER: 372018024
	VISIT DATE: 05/05/2025

NARRATIVE

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102417 Operation of a Family Child Care Home: (a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day.

102416.2 Reporting Requirements: (b) The licensee shall report to the Department any of the events
as specified in Health and Safety Code Sections 1597.467(b)(1)(A) through (b)(1)(C) that occur
during the operation of the family child care home.

Health & Safety Code 1596.885: The department may deny an application for or suspend or revoke any license, registration, or special permit issued under this act upon any of the following grounds and in the manner provided in this act: (a) Violation by the licensee, registrant, or holder of a special permit of this act or of the rules and regulations promulgated under this act. (b) Aiding, abetting, or permitting the violating of this act or of the rules and regulations promulgated under this act. (c) Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state.

Applicant was provided with the CDSS Child Care Licensing (CCL) Family Child Care Providers Resource link with instructional videos: https://ccld.childcarevideos.org/family-child-care-providers/. It is recommended for Licensee to review the videos including, but not limited to: Supervising Children in Family Care, Children’s Personal Rights in Child Care, and Inaccessibility Requirements in a Family Child Care.

Licensee was advised to regularly visit the Community Care Licensing Website: www.ccld.ca.gov for quarterly updates and regulations. Applicant states that she is signed up to receive new PINs. RO advised Duty Line is available Monday – Friday 8:00AM to 5:00PM at (619) 767-2248.

Licensee, Bobbie Gordon, states she understands that she needs to abide by Health and Safety Code and Title 22 Regulations in the operation of her Family Child Care Home.
(continued on LIC809-C...)

NAME OF LICENSING PROGRAM MANAGER: Tashima Daniel
NAME OF LICENSING PROGRAM ANALYST: Keturah Lane
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 05/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GORDON, BOBBIE FAMILY CHILD CARE	FACILITY NUMBER: 372018024
	VISIT DATE: 05/05/2025

NARRATIVE

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Exit interview conducted and report was reviewed with Licensee Bobbie Gordon. A copy of this report, full copy of the above discussed Laws & Regulations, and above handouts were also provided to Licensee, Bobbie Gordon, via e-mail, at the conclusion of this meeting. Licensee will confirm receipt of this report via e-mail and the reply of confirmation will serve as the signature acknowledging these rights.

NAME OF LICENSING PROGRAM MANAGER: Tashima Daniel
NAME OF LICENSING PROGRAM ANALYST: Keturah Lane
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 05/05/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2025

LIC809 (FAS) - (06/04)

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