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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374600197
Report Date: 06/18/2020
Date Signed: 06/18/2020 07:46:22 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2020 and conducted by Evaluator Natasha Dunlap
PUBLIC
COMPLAINT CONTROL NUMBER: 08-CR-20200211104701
FACILITY NAME:NEW ALTERNATIVES, INC. #16FACILITY NUMBER:
374600197
ADMINISTRATOR:MATTHEW JAEGERFACILITY TYPE:
733
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:81CENSUS: 35DATE:
06/18/2020
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Shomari Bond, AdministratorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Facility Staff pushed youth
Facility Staff threatened youth with physical harm
INVESTIGATION FINDINGS:
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On June 18, 2020, Licensing Program Analyst (LPA), Natasha Dunlap spoke with Shomari Bond, New Alternatives Administrator to deliver the finding for the above complaint allegations. LPA conducted a tele-inspection due to COVID 19. During the investigation interviews were conducted with Client 1 (C1), three of four staff (S1, S2, S3) and County Social Worker (CSW). A health and safety inspection was conducted by LPA Adrian Mangina on February 19, 2020 at 12:20pm and no health and safety concerns were noted.

On February 11, 2020, Community Care Licensing (CCL) received allegations which stated S1 pushed C1 and threatened C1 with physical harm. It was reported while C1 was attempted to self-harm with glass, S1 pushed C1 to the ground and told C1 that S1 was going to cut C1 with the glass if C1 continued to throw the glass. Information obtained from confidential interviews stated that the allegation was true, however; there were no witnesses due to all of the clients were at school. Other confidential interviews denied the allegations. Additional confidential interviews were unable to provide details regarding the incident because they did not witness the incident. next page...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: LaCresha CookTELEPHONE: (951) 782-4137
LICENSING EVALUATOR NAME: Natasha DunlapTELEPHONE: (951) 290-9741
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-CR-20200211104701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501
FACILITY NAME: NEW ALTERNATIVES, INC. #16
FACILITY NUMBER: 374600197
VISIT DATE: 06/18/2020
NARRATIVE
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LPA was unable to obtain a statement from one former staff due to the staff did not respond to LPA’s multiple request to interview.

Based on confidential interviews and lack of witnesses, the allegations that S1 pushed C1 and threatened C1 with physical harm may have occurred, however; is not supported by evidence. Therefore, the allegation is unsubstantiated at this time. A copy of this report and appeal rights were scanned and emailed to Mr. Bond, Administrator. Original signatures will be placed in the complaint file.
SUPERVISOR'S NAME: LaCresha CookTELEPHONE: (951) 782-4137
LICENSING EVALUATOR NAME: Natasha DunlapTELEPHONE: (951) 290-9741
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2020
LIC9099 (FAS) - (06/04)
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