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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374600197
Report Date: 12/20/2021
Date Signed: 12/21/2021 05:50:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office,
, CA
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2021 and conducted by Evaluator Jazmond D Harris
PUBLIC
COMPLAINT CONTROL NUMBER: 08-CR-20210610125456
FACILITY NAME:NEW ALTERNATIVES, INC. #16FACILITY NUMBER:
374600197
ADMINISTRATOR:MATTHEW JAEGERFACILITY TYPE:
733
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:81CENSUS: 33DATE:
12/20/2021
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Assistant Program Director-Shomari BondTIME COMPLETED:
01:24 PM
ALLEGATION(S):
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Facility staff made an unreasonable search of youth's personal belongings
INVESTIGATION FINDINGS:
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On December 20, 2021 at 1:00 PM, Licensing Program Analyst (LPA) Jazmond Harris met with Assistant Program Director, Shomari Bond to deliver the findings for the investigation pertaining to the listed allegation. LPA Gloria Meza initiated the investigation on June 17, 2021 and interviewed Assistant Director. During the investigation, LPA Harris conducted interviews with Facility Managers and County Social Worker. LPA Harris was unable to interview Staff Member #1 due to the employee resigning and contact information disabled. LPA Harris also was unable to obtain information from Client (See Confidential Names List (LIC 811) dated December 20, 2021) due to Client refusing.

On June 10, 2021, Community Care Licensing (CCL) received information which stated facility staff made an unreasonable search of client's belongings. It was reported that Staff Member #1 searched and removed some items from Client #1's belongings. Information from Administration and Facility Managers explained the facility's procedures pertaining to searches. It was advised that the facility conducts daily safety checks of client's rooms. It was advised that all clients and representatives are aware of the protocol. It was further
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natasha Dunlap
LICENSING EVALUATOR NAME: Jazmond D Harris
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-CR-20210610125456
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office,
, CA
FACILITY NAME: NEW ALTERNATIVES, INC. #16
FACILITY NUMBER: 374600197
VISIT DATE: 12/20/2021
NARRATIVE
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stated that the daily safety checks are conducted to ensure that there is no broken equipment in the room and that required items are available. It was stated that clients belongings are not searched, but their room is cleaned and laundry is stored away. Information obtained stated that if contraband is observed in the clients' rooms, administration is notified and administrators make the decision to remove and store in clients' belongings. Information obtained from County Social Worker stated there were no concerns regarding Client #1's room being checked daily. County Social Worker stated the facility did advise the daily checks and it is for the safety of all clients. County Social Worker stated prior searches have resulted in finding contraband; therefore, the checks are necessary. County Social Worker stated there were no concerns. LPA was unable to obtain additional information regarding the allegation due to client refusing to interview.

Based on interviews and information obtained, staff made an unreasonable search of Client #1's personal belongings, may or may not have occurred; therefore, the allegations is unsubstantiated at this time.
SUPERVISORS NAME: Natasha Dunlap
LICENSING EVALUATOR NAME: Jazmond D Harris
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2