374600546-10-3-2025-08-AS-BCHN-DM8MS3-20251007095113

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374600546
Report Date: 10/03/2025
Date Signed: 10/03/2025 03:50:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2024 and conducted by Evaluator Grace Donato

COMPLAINT CONTROL NUMBER: 08-AS-20241015181405

FACILITY NAME:	CAL-CRIS LODGE		FACILITY NUMBER:	374600546
ADMINISTRATOR:	GLADYS BELTRAN		FACILITY TYPE:	735
ADDRESS:	8944 EMERALD GROVE AVENUE		TELEPHONE:	(619) 390-8501
CITY:	LAKESIDE	STATE: CA	ZIP CODE:	92040
CAPACITY:	10	CENSUS:	DATE:	10/03/2025
		UNANNOUNCED	TIME BEGAN:	02:51 PM
MET WITH:	Jun L. Beltran		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Financial Abuse by Staff

INVESTIGATION FINDINGS:

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On 10/3/2025, LPA Grace Donato conducted a telephone interview with the facility to deliver findings. LPA spoke with Licensee, Jun L. Beltran and explained the purpose of the call.

Regarding the allegation of Financial Abuse by Staff, Reporting party (RP) is alleging several acts of financial abuse by staff. RP stated that resident (R1) was coerced to pay a staff members medical bills. R1 has multiple bank statements with charges that R1 did not make. R1 also alleged Licensee has R1 pay the facility's cox cable/internet bill.

During the course of the investigation, staff members were interviewed, and records were reviewed.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Grace Donato
LICENSING EVALUATOR SIGNATURE:	DATE: 10/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20241015181405

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: CAL-CRIS LODGE	FACILITY NUMBER: 374600546
	VISIT DATE: 10/03/2025

NARRATIVE

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R1 was interviewed and was asked if R1 has his/her own cable and internet. R1 was unwilling to answer the question and hung up the phone. S1 was also interviewed and was asked if R1 has his/her own cable and internet. S1 said yes.

Based records review, there was no money made out to facility staff. Financial statement letters stated after R1 filed fraudulent charges claim with the bank, the bank re-evaluated the transactions and found that the claimed fraudulent charges were authorized by R1 or someone who has permission to use the card or account.

Online transaction records were also reviewed and showed R1 purchased multiple reading glasses online, and the reading glasses were shipped to facility’s address. The recipient’s name was R1. There was no evidence that the facility staff used R1’s ATM card for personal purchases.

Based on interviews, observations and records review, the department has determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Report is reviewed and copy is provided.

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SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Grace Donato
LICENSING EVALUATOR SIGNATURE:	DATE: 10/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2025

LIC9099 (FAS) - (06/04)

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