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13 | Licensing Program Analyst (LPA), Sabel Martinez, conducted an unannounced complaint investigation visit to deliver findings. The LPA introduced himself and disclosed the purpose of the visit to Executive Director, Candi Laird.
It was alleged Staff did not accurately maintain a resident's records. After an interview with the Reporting Party and a review of the Department Field Automation System (FAS) it was revealed, the allegation was previously investigated. There was no additional information provided at this time, therefore, the allegation was unsubstantiated.
An exit interview was conducted with Laird, to whom a copy of this report, and Licensee/Appeals Rights (LIC 9058) were provided.
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