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32 | Regarding the allegation staff interfering with resident sleeping. The Department reviewed assessment records and service plan documentation. The Health and Wellness Review reflects the resident required scheduled medication administration three times daily, including an early morning medication at approximately 5:00 a.m., as well as wellness checks for safety. Due to the age of the complaint, interviews conducted were unable to provide specific details regarding alleged sleep disruption. No documentation was obtained indicating staff intentionally deprived the resident of sleep or conducted unnecessary room entries outside of documented care needs. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated
Regarding the allegation Staff does not let resident leave the facility. The Department reviewed facility records and assessment documentation. Records reflect the resident was ambulatory, transferred independently, and participated in activities. Documentation does not indicate the resident was restricted from leaving the facility or placed under involuntary confinement. Interviews conducted did not provide consistent or sufficient information to corroborate that the resident was prevented from leaving the facility. Due to the passage of time, specific recollections were limited. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Regarding the allegation Staff not providing records to authorized. The Department reviewed available documentation and correspondence. No records were obtained demonstrating that the facility refused to provide requested records. Interviews conducted did not provide documentation or consistent statements confirming that records were requested and denied. Due to the age of the complaint, the Department was unable to verify the nature or timing of any alleged records requests. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated
Regarding the allegation facility charging for services that were not approved by resident or agents. Investigation: The Department reviewed service plan documentation and assessment records. The Health and Wellness Review documents the resident’s service plan level and assessed care needs. No documentation was obtained demonstrating unauthorized charges or billing for services outside of the documented service plan. Interviews conducted did not provide sufficient or consistent information to substantiate unauthorized charges. Due to the passage of time, the Department was unable to obtain billing records documenting invoices during this time period.. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated
Exit interview conducted with Executive Director Paula Digerness, and copy of report provided. |