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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374600948
Report Date: 09/22/2025
Date Signed: 09/22/2025 08:21:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRALIZED APP UNIT, 744 P STREET, MS 9-14-8201
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2023 and conducted by Evaluator Donna Teutschel
COMPLAINT CONTROL NUMBER: 08-AS-20230106143600
FACILITY NAME:CHANGING OPTIONS, INC. - FARMFACILITY NUMBER:
374600948
ADMINISTRATOR:ORTIZ, CONSUELOFACILITY TYPE:
735
ADDRESS:276 OLD JULIAN HWYTELEPHONE:
(760) 788-6989
CITY:RAMONASTATE: CAZIP CODE:
92065
CAPACITY:0CENSUS: DATE:
09/22/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Facility Closed 5/9/24TIME COMPLETED:
08:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff engaged in an inappropriate sexual relationship with residents.
Staff are doing drugs with residents in care.
Staff did not seek medical attention for resident in care.
Staff threatened resident.
Staff not providing adequate supervision to resident in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Facility closed 5/9/24. Based upon investigative interviews and information obtained, C1 is found to have paranoid schizophrenia with a history of alcohol abuse and substance abuse (methamphetamine and marjuana). C1 was found during interviews to not be a good historian of alleged events due to her mental diagnosis giving inconsistent and contradictory statements which refute allegations. The Department is unable to prove or disprove the above allegations. The complaint findings are determined to be Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Stacy Barlow
LICENSING EVALUATOR NAME: Donna Teutschel
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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