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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374601146
Report Date: 12/02/2025
Date Signed: 12/03/2025 01:48:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2024 and conducted by Evaluator Renita Hall
COMPLAINT CONTROL NUMBER: 08-AS-20241106104521
FACILITY NAME:BARRON BOARD CAREFACILITY NUMBER:
374601146
ADMINISTRATOR:SONIA BARRONFACILITY TYPE:
735
ADDRESS:448 S. ORANGETELEPHONE:
(858) 699-1220
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:6CENSUS: 6DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
01:23 PM
MET WITH:Sonia Barron, LicenseeTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Licensee does not accommodate resident with a comfortable bed
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Renita Hall, conducted an unannounced visit to deliver findings regarding the above-mentioned allegation LPA was allowed entry by the Caregiver. LPA identified herself and disclosed the purpose of the visit and elements of the findings with the caregiver, and was later joined by the Licensee.

On November 13, 2024, Licensing Program Analyst (LPA) Hall initiated an investigation regarding an allegation related to an uncomfortable mattress for Resident 1 (R1). LPA attempted to interview R1 regarding the concerns; however, R1 was unavailable. The facility administrator reported that R1 had been hospitalized since November 11, 2024, and was currently undergoing a 14-day behavioral health treatment at Grossmont Hospital. On December 2, 2025, LPA was informed that R1 was no longer at the facility and is now in a locked facility per court order and will not be returning to the facility.

Continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2024 and conducted by Evaluator Renita Hall
COMPLAINT CONTROL NUMBER: 08-AS-20241106104521

FACILITY NAME:BARRON BOARD CAREFACILITY NUMBER:
374601146
ADMINISTRATOR:SONIA BARRONFACILITY TYPE:
735
ADDRESS:448 S. ORANGETELEPHONE:
(858) 699-1220
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:6CENSUS: 6DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
01:23 PM
MET WITH:Sonia Barron, LicenseeTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Licensee is not ensuring that the facility is free of pests
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Hall delivered findings on regarding the above allegation.

LPA attempted to interview Resident 1 (R1); LPA attempted to interview R1 regarding the concerns; however, R1 was unavailable. The facility administrator reported that R1 had been hospitalized since November 11, 2024, and was currently undergoing a 14-day behavioral health treatment at Grossmont Hospital. On December 2, 2025, LPA was informed that R1 was no longer at the facility and is now in a locked facility per court order and will not be returning to the facility.

During the onsite visit, R2 stated that they had not seen any pests in the facility and did not have any concerns regarding cleanliness or maintenance. Resident 3 (R3) was interviewed and denied having seen any pests in their room or elsewhere in the facility. R3 reported satisfaction with the care and living conditions in the facility, stating, “Everything is good.” Resident 4 (R4) was interviewed and stated they had no issues with pests.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 08-AS-20241106104521
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: BARRON BOARD CARE
FACILITY NUMBER: 374601146
VISIT DATE: 12/02/2025
NARRATIVE
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On November 13, 2024, LPA conducted a physical inspection of the facility, including common areas and resident bedrooms. Common areas were observed to be clean, sanitary, and free of any visible signs of pests. Most resident bedrooms were clean and adequately maintained.

Based on LPA observations and interviews conducted, there was no evidence to support the allegation that pests were present in the facility. Residents interviewed denied any pest-related issues, and no pest activity or unsanitary conditions were observed during the inspection. Although the allegation may have occurred or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the allegation regarding pests is UNSUBSTANTIATED.

An exit interview was conducted with the Licensee. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Licensee and her signature on this report confirms receipt of the Licensee Rights.
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 08-AS-20241106104521
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: BARRON BOARD CARE
FACILITY NUMBER: 374601146
VISIT DATE: 12/02/2025
NARRATIVE
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On November 13, 2024, LPA interviewed Resident 2 (R2) as part of the investigation. R2 stated that they had not experienced any issues with their mattress and denied any discomfort. LPA interviewed Resident 3 (R3) on the same date. R3 stated they did not have any problems with their mattress. Resident 4 (R4) was interviewed on December 2, 2025, and stated that their bed was "flipped" over due to the spring sticking them, and the bed was now "ok."

All mattresses observed by LPA had mattress protectors and when requested to view the actual mattresses the mattresses had stains and had sagging in the middle. R1’s bedroom was noted to be cluttered with personal belongings; however, the bed was made, and the mattress had a protector on in but is deemed to need of replacing. Deficiency cited CCR 85088 ( c ) (1).

Based on interviews, observations, and information obtained during the investigation, there was sufficient evidence to support the allegation of Licensee does not accommodate resident with a comfortable bed. Therefore, the allegation is deemed SUBSTANTIATED. A substantiated finding means that the allegation may have occurred or may be valid, there is a preponderance of evidence to prove the alleged violation occurred.

An exit interview was conducted with the Licensee. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Licensee and her signature on this report confirms receipt of the Licensee Rights.
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 08-AS-20241106104521
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: BARRON BOARD CARE
FACILITY NUMBER: 374601146
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/02/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/02/2026
Section Cited
CCR
85088(c)(1)
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(c) The licensee shall ensure provision to each client of the following furniture, equipment...(1) An individual bed,...... maintained in good repair, and equipped with good bed springs, a clean mattress and pillow(s).

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Licensee to purchase all new mattress for six residents by January 2, 2026. The licensee will provide receipts all the purchase by this date if an extension is needed the Licensee will contact the LPA for an extension.
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 This requirement was not met as evidenced by:
Based on interviews and LPA's observation. This may pose a Health, Safety, and Personal Rights Risk to the persons in care: 6 of 6 residents in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Renita Hall
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5