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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374601371
Report Date: 08/18/2025
Date Signed: 08/20/2025 04:13:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2024 and conducted by Evaluator Amy Domingo
COMPLAINT CONTROL NUMBER: 08-AS-20240829155239
FACILITY NAME:CASA DE LIGHTFACILITY NUMBER:
374601371
ADMINISTRATOR:SANDRA ROCON-MELVILLEFACILITY TYPE:
735
ADDRESS:12477 CAMPO ROADTELEPHONE:
(619) 660-6200
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91978
CAPACITY:6CENSUS: 6DATE:
08/18/2025
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Valeria Davis AdministratorTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Lack of supervision resulted in client-on-client sexual abuse
Lack of supervision resulted in the client being threatened with a weapon
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Amy Domingo conducted an unannounced visit to deliver findings regarding the above complaint allegations. LPA introduced herself and disclosed the purpose of the visit to the Administrator.

The Department’s investigation consisted of a facility and outside records review, interviews with staff, residents, and outside sources. On August 29, 2024, Community Care Licensing (CCL) received a complaint alleging lack of supervision resulted in client-on-client sexual abuse.

Resident 1 (R1) was interviewed, and documents confirmed R1 has a diagnosis of dementia (cognitive decline), Down syndrome, and intellectual disability. R1 was asked if they knew where they lived. They responded that they lived with their parents in La Jolla, a city in San Diego. When asked to confirm where they lived, the response was different; they stated they lived at the current facility. R1 did not know who the current president was, but they knew the current year. R1 was asked how long they have lived at their current facility and who their roommates are.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Domingo
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 08-AS-20240829155239
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: CASA DE LIGHT
FACILITY NUMBER: 374601371
VISIT DATE: 08/18/2025
NARRATIVE
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Their response did not coincide with the documents that were provided by the facility. R1 was asked about the alleged sexual abuse. R1 had an inconsistency about who they had sex with. R1 was unable to articulate or clarify the details of the sexual abuse incident. R1 mentioned several names but contradicted themselves when asked who the perpetrator was. R1 had multiple inconsistencies with their statements of what had occurred.

Outside Source 1 (OS1) was interviewed and stated that R1 provided different statements of the alleged incident and who the perpetrator was. OS1 stated that R1 described sexual abuse as someone touching R1 inappropriately and bouncing on someone’s leg. OS1 stated R1 was moved to the memory care unit due to their cognitive decline. OS1 stated R1 was showing schizophrenia behaviors, for example, bouts of delusions, where they saw things that were not visible. R1 stated in the past to OS1 that they had a relationship when they were young, and the relationship ended, which caused R1 to become very depressed.

Outside Source 2 (OS2) stated R1 was living at the memory care unit at the facility where they lived due to their diagnosis of dementia. OS2 was not aware of any history of R1 being sexually assaulted. OS2 was not informed by R1 of any sexual assault. OS2 stated R1 was on psychotropic medication due to hearing voices from the graveyard to scratch themselves.

Outside Source 3 (OS3) was interviewed, and R1 reported that the sexual assault did not occur. OS3 stated R1’s statements did not make sense and determined that no crime occurred.

Outside Source 4 (OS4) was interviewed and stated that when R1 was in their exercise class, they were mouthing words but without sound. OS4 asked R1 what they were saying, and R1 stated that it was private. Later, R1 disclosed to OS4 that someone at the facility wanted to give R1 a disease and was bouncing on her, which is why R1 is the way they are. R1 did not go into further detail when asked by OS4.
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Domingo
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 08-AS-20240829155239
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: CASA DE LIGHT
FACILITY NUMBER: 374601371
VISIT DATE: 08/18/2025
NARRATIVE
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Staff 1 (S1) was interviewed and reported that R1 has a diagnosis of cognitive deficiency, which they believed was a condition weaving in together that caused them to believe things happened to them when it has not. S1 stated that this was part of R1’s progression of their disease. R1 had these hallucinations before moving into their memory care facility. R1 moved into their memory care homes on September 7, 2023. S1 has been told that R1 has had multiple statements about other residents having sex with R1’s family members and being given diseases by other residents. R1, there has not been any proof that any of R1’s statements happened. S1 did ask R1 about their statements, and R1 stated that none of what R1 said happened. S1 provided a copy of R1’s profile sheet that noted a cognitive decline since December 14, 2022.

Staff 2 (S2) was interviewed and stated R1 told S2 that R1 and their roommate spent the weekend at R1’s parents' home. The roommate had sex with everyone, and the roommate tried to shoot R1, and everyone was fist-fighting. S2 provided documentation that shows R1’s parents were out of town the weekend R1 stated the sexual abuse, the fist fighting, and the shooting took place.

Records reviewed noted that in February 2020, R1 alleged that someone had sex with her at the graveyard or in her dream. OS1 report indicated that the alleged sexual abuse didn’t occur. The but reported she was “shot” and sustained an injury. However, it was noted that there was no evidence of injury or crime during their contact with R1.


On August 29, 2024, Community Care Licensing (CCL) received a complaint alleging lack of supervision resulted in the client being threatened with a weapon.

Resident 1 (R1) was interviewed, and documents confirmed R1 has a diagnosis of dementia (cognitive decline), Down syndrome, and intellectual disability. R1 was asked if they knew where they lived.

OS1 stated R1 was moved to the memory care unit due to their cognitive decline. OS1 stated R1 was showing schizophrenia behaviors, for example, bouts of delusions, where they saw things that were not visible.

Outside Source 2 (OS2) stated R1 was living at the memory care unit at the facility where they lived due to their diagnosis of dementia. OS2 stated R1 was on psychotropic medication due to hearing voices from the graveyard to scratch themselves.

Outside Source 3 (OS3) was interviewed, and R1 stated they were “shot” and sustained an injury during the event but revealed no evidence of a crime. OS3 stated R1’s statements did not make sense and determined that no crime occurred. It was noted that there was no evidence of injury or crime during their contact with R1.

Staff 1 (S1) was interviewed and reported that R1 has a diagnosis of cognitive deficiency, which they believed was a condition weaving in together that caused them to believe things happened to them when it has not. S1 stated that this was part of R1’s progression of their disease. R1 had these hallucinations before moving into their memory care facility. R1 moved into their memory care homes on September 7, 2023. R1 has also stated that there have been fist fights with other residents because they all wanted to share a room with R1. R1 also stated to S1 that they were shot in the head at the facility. There has not been any proof that any of R1’s statements happened. S1 did ask R1 about their statements, and R1 stated that none of what R1 said happened. S1 provided a copy of R1’s profile sheet that noted a cognitive decline since December 14, 2022.

Based on the Department's interviews and record reviews, there is no preponderance of evidence to prove that the alleged violations occurred; therefore, the allegations are unsubstantiated.

An exit interview was conducted with the Administrator, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 03/22).
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Domingo
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 08-AS-20240829155239
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: CASA DE LIGHT
FACILITY NUMBER: 374601371
VISIT DATE: 08/18/2025
NARRATIVE
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Outside Source 2 (OS2) stated R1 was living at the memory care unit at the facility where they lived due to their diagnosis of dementia. OS2 stated R1 was on psychotropic medication due to hearing voices from the graveyard to scratch themselves.

Outside Source 3 (OS3) was interviewed, and R1 stated they were “shot” and sustained an injury during the event but revealed no evidence of a crime. OS3 stated R1’s statements did not make sense and determined that no crime occurred. It was noted that there was no evidence of injury or crime during their contact with R1.

Staff 1 (S1) was interviewed and reported that R1 has a diagnosis of cognitive deficiency, which they believed was a condition weaving in together that caused them to believe things happened to them when it has not. S1 stated that this was part of R1’s progression of their disease. R1 had these hallucinations before moving into their memory care facility. R1 moved into their memory care homes on September 7, 2023. R1 has also stated that there have been fist fights with other residents because they all wanted to share a room with R1. R1 also stated to S1 that they were shot in the head at the facility. There has not been any proof that any of R1’s statements happened. S1 did ask R1 about their statements, and R1 stated that none of what R1 said happened. S1 provided a copy of R1’s profile sheet that noted a cognitive decline since December 14, 2022.

Based on the Department's interviews and record reviews, there is no preponderance of evidence to prove that the alleged violations occurred; therefore, the allegations are unsubstantiated.

An exit interview was conducted with the Administrator, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 03/22).
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Domingo
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4