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25 | Licensing Program Analyst (LPA), Ramon Serrano, conducted an unannounced collateral visit as a follow-up for an unrelated complaint investigation for another facility. LPA was greeted by the front desk receptionist and then met with Wellness Director Cecilia Salomon, LPA then discussed the purpose of the visit.
During the visit, LPA interacted with residents, interviewed staff and obtained facility records.
An exit interview was conducted with Wellness Director Cecilia Salomon and copy of this report along with Licensee Rights (LIC 9058 3/22) was provided to Wellness Director Cecilia Salomon whose signature below verifies receipt of these rights. |