1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA) Tricia Danielson arrived to the facility to address concerns based on information received as an addendum to Complaint Control #18-AS-20230103152320. LPA met with Caregiver Cristina Agroscruz and explained the purpose of the visit. LPA spoke with Assistant Administrator Garrett Welker via telephone and also explained the purpose of today's visit.
The addendum alleges residents are yelled at by staff specifically when "pooping" and after taking fruit to eat. Interviews conducted with two (2) facility staff indicated staff have not yelled at residents for any reason. Interviews were conducted with five (5) of six (6) residents. Only one (1) of five (5) residents interviewed was determined to be a reliable historian. The reliable historian resident interviewed reported they had not been yelled at by staff nor had they heard staff yelling at other residents.
The addendum also alleges Resident #1 (R1) is made to go to bed at 5 PM against their will. Interviews conducted with two (2) facility staff indicated R1 goes to bed around 6:30 PM to 7:30 PM and will tell staff they are ready to go to bed. The reliable historian resident interviewed reported they are not made to go to bed at any specific time. R1 was unable to be interviewed.
Also alleged in the addendum is R1 is served "a lot" of soup and Resident #2 (R2) is served cereal "all of the time". Interviews conducted with staff indicated soup is served on the average of one to two times weekly or more if residents request it. Per staff, R2 requests cereal for breakfast every day. The reliable historian resident interviewed reported the residents are served soup once weekly and cereal about two or three times weekly. R1 and R2 were unable to be interviewed. During a facility visit on March 1, 2023, as well as during today's visit, LPA was present during lunch service and neither soup nor cereal was served.
The addendum additionally alleges R1 is strapped in their wheelchair without a physician's order to do so. Records reviewed did not produce a physician's order to secure R1 in a wheelchair with a seatbelt. During a facility visit on March 1, 2023, LPA inspected R1's wheelchair to discover there was no seatbelt or strap attached to it. The wheelchair did have a large cushion on the seat which normally utilized a strap to secure the cushion to the wheelchair however the strap was missing one half of the buckle. R1 was unable to be interviewed.(CONTINUED ON LIC809-C) |