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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374601999
Report Date: 12/27/2023
Date Signed: 12/27/2023 02:51:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SO. CAL AC/SC, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2023 and conducted by Evaluator Nacole Patterson
PUBLIC
COMPLAINT CONTROL NUMBER: 08-AS-20230113113814
FACILITY NAME:LA COSTA GOLF RCFEFACILITY NUMBER:
374601999
ADMINISTRATOR:JASNA POPOVICHFACILITY TYPE:
740
ADDRESS:2702 LA COSTA AVETELEPHONE:
(760) 944-1900
CITY:CARLSBADSTATE: CAZIP CODE:
92009
CAPACITY:6CENSUS: 5DATE:
12/27/2023
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Administrator David SwagertyTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff dispensed medications to resident without doctors orders.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Nacole Patterson conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced herself and disclosed the purpose of the visit to Administrator David Swagerty.

On 1/13/23 it was alleged that staff dispensed medication without doctor's orders. The Department’s investigation consisted of unannounced facility visits, review of facility and outside source records, interviews with facility staff, residents, and outside sources. It was alleged that staff administered an over the counter medication to a resident to induce sleep. Staff interview did not corroborate the allegation, staff informed that the only medication administered to residents was ordered by resident physicians and sent to the facility from the pharmacy. Resident interviews did not corroborate the allegation, residents expressing no concerns with medication administration.

(Continued on LIC9099-C)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Lizzette TellezTELEPHONE: (619) 767-2351
LICENSING EVALUATOR NAME: Nacole PattersonTELEPHONE: (619) 767-2301
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20230113113814
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SO. CAL AC/SC, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: LA COSTA GOLF RCFE
FACILITY NUMBER: 374601999
VISIT DATE: 12/27/2023
NARRATIVE
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(Continued from LIC9099)

The resident in question was unable to be interviewed. Outside source interviews were inconsistent, one source expressing minor concerns regarding medication administration due to language barriers. Other outside sources did not express concern regarding medication administration or errors. Records review revealed that the medication in question was an active prescription for the resident.

Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to conclude that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Administrator David Swagerty, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.
SUPERVISOR'S NAME: Lizzette TellezTELEPHONE: (619) 767-2351
LICENSING EVALUATOR NAME: Nacole PattersonTELEPHONE: (619) 767-2301
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2