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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374602224
Report Date: 05/13/2026
Date Signed: 05/13/2026 03:23:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2026 and conducted by Evaluator Ramon Serrano
COMPLAINT CONTROL NUMBER: 08-AS-20260507160546
FACILITY NAME:MORNING BREEZE HOME IVFACILITY NUMBER:
374602224
ADMINISTRATOR:EMERITA A. GARCIAFACILITY TYPE:
735
ADDRESS:423 HORIZON VIEW DRTELEPHONE:
(619) 426-6369
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:6CENSUS: 3DATE:
05/13/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Licensee Emerita GarciaTIME COMPLETED:
03:05 PM
ALLEGATION(S):
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Staff are not providing sanitary living conditions for clients
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced visit to investigative a complaint and deliver findings. LPA was granted entry into the facility and met with Caregiver Josephine Rocamora to whom LPA explained the purpose of the visit. Licensee Emerita Garcia arrived shortly after.

Community Care Licensing (CCL) has investigated the above listed complaint allegation. The investigation consisted of LPA observations, review of records, staff, client and outside source interviews.

The complaint stated that in early April, Client 1 (C1) contacted an outside party for help with trapping and spaying/neutering several cats on the property. It was reported that when the outside party arrived on April 21st, they found what they believed to be severe animal neglect and extremely unsanitary conditions in the backyard, including cats and kittens kept in dirty cages without proper food, water, or clean litter, as well as concerns about a parrot, a husky, and dog feces throughout the yard. They expressed concern for both the animals and the health of clients due to alleged unsanitary living conditions.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Ramon Serrano
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20260507160546
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: MORNING BREEZE HOME IV
FACILITY NUMBER: 374602224
VISIT DATE: 05/13/2026
NARRATIVE
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On today’s date, LPA arrived at the facility to investigate the allegation and conducted a full tour of the inside and outside areas. Inside the facility, the LPA found all communal living areas, bathrooms, the kitchen, and the garage to be clean, organized, free of foul odors, and free of blockage in any walkways. The facility temperature was comfortable, and there were no signs of unsanitary or unsafe conditions indoors.

LPA then toured the backyard and observed the area to be clean, with no animal feces present anywhere in the yard. The LPA observed a cat with her kittens nursing inside a large covered cage, a husky inside another large covered cage, and a parrot inside a large cage. All animals observed had access to food and water at the time of inspection. The cages appeared appropriately sized, and no odors or sanitation issues were noted in the backyard.

LPA interviewed C1, who stated that the cats and the husky belong to them. C1 stated they recently contacted an outside party to assist with spaying and/or neutering their cats but reported that the outside party removed some of their cats without their knowledge or permission. C1 stated they clean the cat litter box and the cage area once a week and explained that the cats are usually out of the cage but go inside to nurse with the mother. C1 also stated that the husky is normally loose in the yard but was placed in the cage so the dog would not jump on the LPA upon arrival. C1 stated the parrot belongs to the Licensee and is given fresh food and water daily.

LPA also interviewed an outside agency (OA) that had previously investigated the same concerns. OA reported that their findings were unfounded. OA stated that although the facility had several “community cats” in the area, the facility only owned a few cats. OA reported no concerns regarding the animals’ food, water, or cleanliness. OA stated that facilities are permitted to kennel their pets in the backyard. OA found the female husky to be bright and alert, and the parrot to be in normal condition. OA reported no unsanitary conditions or odors in the backyard during their visit.

Based on today’s inspection, interviews with C1, and the outside agency’s findings, there is not enough evidence to support the allegation that staff are not providing sanitary living conditions for clients in care. The LPA did not observe any unsanitary conditions or signs of animal neglect, and the outside agency’s findings were consistent with the LPA’s observations. The allegation is unsubstantiated. An exit interview was conducted with Emerita Garcia. A copy of this report along with licensee rights (LIC 9058, 3/22) was provided to Emerita Garcia whose signature below verifies receipt of these rights.

SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Ramon Serrano
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2