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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374602232
Report Date: 07/27/2026
Date Signed: 07/27/2026 04:46:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Marisela Garcia-Centeno
COMPLAINT CONTROL NUMBER: 08-AS-20260720105538
FACILITY NAME:ROSELAND IIFACILITY NUMBER:
374602232
ADMINISTRATOR:TIMOTHY CARRASCOFACILITY TYPE:
735
ADDRESS:1262 DIXON WAYTELEPHONE:
(619) 426-6357
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:6CENSUS: 5DATE:
07/27/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Licensee, Liberty Cruz-NelsonTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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Staff did not maintain the facility grounds in a safe and sanitary condition
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to initiate a complaint investigation regarding the above allegation. The LPA was greeted by Administrator Timothy Carrasco, identified herself, and explained the purpose of the visit. Administrator Liberty Nelson arrived at the facility during the visit, and the LPA explained the reason for the visit. All staff present had current criminal record clearances.

The Department investigated the above allegation. On July 27, 2026, the LPA conducted a tour of the facility and interviewed staff, clients, and outside sources.

On July 20, 2026, Community Care Licensing (CCL) received a complaint alleging that staff failed to maintain the facility grounds in a safe and sanitary condition. Specifically, it was alleged that the facility grounds contained overgrown vegetation and other conditions that could pose a health and safety hazard to residents. (continue at LIC9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Marisela Garcia-Centeno
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 08-AS-20260720105538
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: ROSELAND II
FACILITY NUMBER: 374602232
VISIT DATE: 07/27/2026
NARRATIVE
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(Continue from LIC9099C)


Based on observations, interviews, and a review of available information, there is insufficient evidence to support the allegation that staff failed to maintain the facility grounds in a safe and sanitary condition. Although the alleged condition may have occurred or may be valid, the evidence obtained during the investigation did not establish, by a preponderance of the evidence, that a violation of applicable regulations occurred. Therefore, the allegation is determined to be Unsubstantiated.

An exit interview was conducted with Administrator Liberty Nelson. A copy of this report and the Licensee's Rights (LIC 9058) were provided at the conclusion of the visit.
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Marisela Garcia-Centeno
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 08-AS-20260720105538
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: ROSELAND II
FACILITY NUMBER: 374602232
VISIT DATE: 07/27/2026
NARRATIVE
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(Continue from LIC9099)



During the inspection, the LPA observed the backyard to be clean, free of hazards, and free of foul odors. The portion of the backyard accessible to clients was free of clutter, and all walkways were clean, unobstructed, and free of trip or fall hazards.

The LPA observed that the property includes an easement that was fenced and properly secured to prevent client access while maintaining the licensed property's perimeter. Green vegetation was observed within the easement; however, no foul odors or hazardous conditions were present at the time of the inspection.

During interviews, staff stated that the County Vector Control Department routinely conducts inspections and provides treatment for pests, including mosquitoes, particularly during the rainy season. Staff further stated that they contact the County to request mosquito treatment as needed during periods of increased mosquito activity.

Interviews with clients, staff, and outside sources consistently indicated that there were no concerns regarding overgrown vegetation or foul odors on the property. Clients and outside sources reported that the backyard was clean, comfortable, and free of unpleasant odors, and that it was frequently used for recreational activities, exercise, and visits with family members and outside agencies. Facility management stated they had not received any complaints or concerns from staff or clients regarding the condition of the grounds.

No deficiencies were observed during today's inspection. The facility, including client bedrooms and common areas, was observed to be clean, sanitary, in good repair, and free of hazards and foul odors.

(Continue at LIC9099C)
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Marisela Garcia-Centeno
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3