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25 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced case management visit. LPA was greeted by, identified herself to, and explained the purpose of the visit to Health Services Director (HSD) Claire Molina. LPA spoke with General Manager Charles Bloom on the phone.
During today's visit, LPA observed residents in care, conducted a health and safety check, reviewed records, and interviewed staff and residents.
The purpose of today's visit was to conduct follow up regarding a self-reported incident. On 5/6/2024, the Department received an incident report from the facility describing an incident that occurred on 4/25/2024, where Resident 1 (R1) fell in their bathroom at approximately 7:30pm and was discovered by Staff 1 (S1) the following morning at around 8:00am on 4/26/2024. [HSD was provided with an LIC811 Confidential Names List to identify individuals].
Interviews and review of R1's assessment records prior to the incident on 4/25/2024, revealed that R1 was independent of all care and did not require any assistance or status checks. Interviews and review of call buttons for the night of 4/25 and morning of 4/26 revealed that R1's call button in the bathroom was malfunctioning and did not register a call from R1's room into the facility's electronic system. Additionally, R1 was not wearing their personal call pendant during the incident. Interviews with S1 and R1 confirmed the narrative described in the incident report. HSD stated that call pendants have a fall detection software and R1 has a motion sensor system in their bedroom, however since R1 was not wearing their pendant and did not fall in the bedroom, both systems were not alerted. Interviews with staff and R1 revealed that facility staff contacted paramedics upon discovering R1 on the floor and R1 received medical attention and returned to the facility on 4/26/2024 with no injuries.
Continued on LIC809-C page... |