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25 | Licensing Program Analyst (LPA), Eva Torres conducted a virtual visit via Zoom to cite for violations that were discovered during an open investigation. LPA identified herself, spoke with Administrator, Stan Estepa, and disclosed the purpose of the phone call. The investigation included a review records and interviews conducted.
During an investigation that was initiated on 03/10/20, evidence confirmed that hot water was not always readily available to the residents in care. Also, a review of the resident’s records revealed that the facility did not thoroughly develop an appropriate service plan to meet the resident's needs, as the care plans were found to be incomplete with blank pages.
Deficiencies are being cited per Title 22, Div. 6, Chap 8. A virtual exit interview was conducted with Administrator, Stan Estepa, and Licensee/Appeal Rights (LIC 9058 01/16) along with a copy of this report was provided to the administrator via email. A return email from the administrator will confirm receipt of documents.
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