374603103-2-12-2026-08-AS-SJAB-DRF23E-20260218160213

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374603103
Report Date: 02/12/2026
Date Signed: 02/12/2026 12:27:06 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2024 and conducted by Evaluator Amy Rodgers

COMPLAINT CONTROL NUMBER: 08-AS-20241223095339

FACILITY NAME:	ADVANTAGE CENTER, THE		FACILITY NUMBER:	374603103
ADMINISTRATOR:	DARIUSH RAZAVI		FACILITY TYPE:	775
ADDRESS:	8363 CENTER DR UNIT 4		TELEPHONE:	(619) 697-6311
CITY:	LA MESA	STATE: CA	ZIP CODE:	91942
CAPACITY:	75	CENSUS: 68	DATE:	02/12/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Assistant Director Felise Dulay		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Client sustained unexplained bruising.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Assistant Director Felise Dulay. Later Assitant Director Seya Razavi joioned the visit.

The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, outside sources as well as records review.

On December 23, 2024, Community Care Licensing received an alligation that Client #1 (C1) sustained unexplained bruising on the right thigh. More specifially, Reporting party stated the source of the unxeplained bruising was unknown and C1 is bed-bound and could not have fallen without staff knowledge.
(Continued on LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Rodgers
LICENSING EVALUATOR SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20241223095339

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: ADVANTAGE CENTER, THE	FACILITY NUMBER: 374603103
	VISIT DATE: 02/12/2026

NARRATIVE

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(Continued from LIC9099)

Department interviews with Facility Assistant Director revealed that it was reported to the facility that C1 sustained a large bruise on the right thigh in December 2024. The source of the injury is unknown. C1 no longer attends the program. The manager further described C1 as an older person who wore long pants and long-sleeve shirts, used a urinal while seated in a wheelchair, and had a colostomy bag. The manager explained staff would not have placed C1 on a table for changing and emphasized that the bruising is unexplained. Department records from SDRC IPP May 16, 2023 confirms colostomy bag, non-ambulatory status and walking is difficult therefore a urinal is recommended. As well as an aspirin regiment.

LPA interviewed various outside sources, including outside caregivers, family members, and former employees. All reported no concerns regarding incontinence care or unexplained injuries related to the facility. Outside sources confirmed clients appear clean, healthy, and appropriately cared for upon arrival after attending the day program. LPA also reviewed program procedures as well as staff interviews, which indicate safe handling of clients as well as proper transfer practices.

The Department has investigated the above-mentioned allegation and based on interviews and records review, the preponderance of the evidence has not been met, therefore, this allegation is deemed unsubstantiated.

An exit interview was conducted with Assistant Director Felise Dulay , whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 03/22).

SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Rodgers
LICENSING EVALUATOR SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2026

LIC9099 (FAS) - (06/04)

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