<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374603156
Report Date: 06/30/2022
Date Signed: 06/30/2022 09:35:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/18/2021 and conducted by Evaluator Ramon Serrano
COMPLAINT CONTROL NUMBER: 08-AS-20210518171705
FACILITY NAME:SENIOR CARE & COMFORT LIVINGFACILITY NUMBER:
374603156
ADMINISTRATOR:LOGALLA, BRANDONFACILITY TYPE:
740
ADDRESS:1019 GREENFIELD DRIVETELEPHONE:
(619) 334-3775
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:6CENSUS: 3DATE:
06/30/2022
UNANNOUNCEDTIME BEGAN:
09:23 AM
MET WITH:Brandon LogallaTIME COMPLETED:
09:42 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Resident's are locked in facility.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit to deliver findings on the above allegation. LPA met with Licensee Brandon Logalla and we discussed the purpose of the visit and elements of the complaint.

Community Care Licensing (CCL) has investigated the above listed complaint allegation. The investigation consisted of interviews with staff, resident, and outside agency interviews.

It was reported to Community Care Licensing on May 18, 2021, that the front gate and/or door were padlocked, impeding egress. In May 2021, an outside source arrived at the facility and found the front gate locked with a padlock. It was found that although the front gate and one of the back gates were locked, there was two additional gates that did not have a padlock. Interview with the licensee revealed that the front gate was locked during the time frame of May 2021 due to robberies in the neighborhood.The licensee further stated that although the main front gate was padlocked, the southern gate was never locked. (Continued on LIC9099-C)




Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Denise PowellTELEPHONE: (619) 767-2317
LICENSING EVALUATOR NAME: Ramon SerranoTELEPHONE: (619) 458-2583
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20210518171705
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: SENIOR CARE & COMFORT LIVING
FACILITY NUMBER: 374603156
VISIT DATE: 06/30/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The licensee considered the situation an isolated incident. LPA facility visit on May 21, 2021, revealed the northern egress and one western egress route were padlocked. LPA facility visit on May 12, 2022, revealed no locked northern egress route and the western egress route was also unlocked. An interview with resident revealed no knowledge of any locked entry gates.

Based on evidence obtained from various LPA observations and interviews; the northern and one western egress route were padlocked but egress from the facility was not in fact obstructed, due to the unlocked southern egress route. The preponderance of the evidence standard has not been met; therefore, the allegation is found to be unsubstantiated.

An exit interview was conducted with Brandon Logalla, and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided to Brandon Logalla, whose signature below confirms receipt of documents.
SUPERVISOR'S NAME: Denise PowellTELEPHONE: (619) 767-2317
LICENSING EVALUATOR NAME: Ramon SerranoTELEPHONE: (619) 458-2583
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2