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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374603156
Report Date: 05/15/2024
Date Signed: 05/15/2024 01:05:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2023 and conducted by Evaluator Tiffany Holmes
COMPLAINT CONTROL NUMBER: 08-AS-20230428165600
FACILITY NAME:SENIOR CARE & COMFORT LIVINGFACILITY NUMBER:
374603156
ADMINISTRATOR:LOGALLA, BRANDONFACILITY TYPE:
740
ADDRESS:1019 GREENFIELD DRIVETELEPHONE:
(619) 334-3775
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:6CENSUS: 2DATE:
05/15/2024
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Brandon Lagalla, AdministratorTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of supervision resulted in resident elopement
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Tiffany Holmes, conducted an unannounced visit to the facility to conclude a complaint investigation. LPA was met at the entrance by Administrator, Brandon Logalla. After identifying herself LPA was allowed inside the facility. LPA met with Mr. Logalla with whom the elements of the complaint were discussed.

The Department’s investigation consisted of facility visits, record reviews, and interviews with staff, residents and outside sources. It was alleged that lack of supervision resulted in resident elopement. Interviews revealed that there are always two staff that are working on each shift. Resident 1 (R1) had became agitated and was observed by Staff 1 (S1) running out of the facility. R1 AWOL away from the facility and was found a short time later by the sheriff deputies. Interviews revealed that the licensee reported the resident missing. Interviews revealed the facility followed all aspects of their Absentee Notification Plan by contacting police and by contacting their responible party. Interviews with outside sources and staff did not corroborate the allegation that facility staff demonstrated a lack of supervision resulting in an AWOL.
Based on the evidence obtained and reviewed, the allegation that lack of supervision resulted in resident elopement is Unsubstantiated, as the preponderance of evidence standard was not met.

An exit interview was conducted with Administrator Logalla and a copy of this report along with Licensee/Appeal Rights (LIC 9058 01/16) were provided to Mr. Logalla’s at the conclusion of the visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Simon JacobTELEPHONE: (619) 767-2301
LICENSING EVALUATOR NAME: Tiffany HolmesTELEPHONE: (619) 481-0843
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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