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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374603236
Report Date: 02/05/2021
Date Signed: 02/05/2021 11:51:23 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2020 and conducted by Evaluator Jonathan C Pineda
COMPLAINT CONTROL NUMBER: 08-AS-20200410102455
FACILITY NAME:ROXIES ELDERLY HOMES IFACILITY NUMBER:
374603236
ADMINISTRATOR:TERESITA ROXASFACILITY TYPE:
740
ADDRESS:290 HOLIDAY WAYTELEPHONE:
(760) 722-5920
CITY:OCEANSIDESTATE: CAZIP CODE:
92057
CAPACITY:6CENSUS: 4DATE:
02/05/2021
UNANNOUNCEDTIME BEGAN:
11:04 AM
MET WITH:Teresita Roxas, AdministratorTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Staff are using illegal drugs while working at the facility
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jonathan Pineda conducted an unannounced complaint tele-visit to deliver findings on the above allegation. The visit was conducted via a tele-visit due to COVID-19. LPA identified himself to Tersita Roxas, Administrator and stated the purpose of the visit.

The Department's investigation consisted of observations, interviews with staff, residents, and outside sources.

It was alleged that the facility staff are using illegal drugs while working at the facility. Interview with Staff 1, (S1) (See Confidential Names List) revealed that an outside source applied for employment at their facility but was not hired because they did not pass DOJ clearance. Interview with an outside source revealed that they did not have intimate knowledge of staff working at the facility and did not provide any corroborating evidence pertaining to the allegation. Interviews revealed that three (3) out of three (3) residents did not provide any corroborating information pertaining to the allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Denise PowellTELEPHONE: (610) 301-9770
LICENSING EVALUATOR NAME: Jonathan C PinedaTELEPHONE: (619) 481-0846
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20200410102455
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: ROXIES ELDERLY HOMES I
FACILITY NUMBER: 374603236
VISIT DATE: 02/05/2021
NARRATIVE
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Three (3) out of three (3) facility staff interviewed all denied using any illegal drugs or observing any facility staff using illegal drugs. Investigation and observations revealed there was not enough evidence to prove or disprove that the caregivers were using or had used illicit drugs.

Based on observations, review of records, interviews, and outside sources, it is determined that the allegation is UNSUBSTANTIATED. There is not a preponderance of the evidence to prove the allegation occurred.

An exit interview was conducted with Teresita Roxas, Administrator. A copy of this report LIC 9099 along with Licensee/Appeal Rights (LIC9058 01/16) was provided to Teresita via email. An electronic email read receipt confirms the documents were received.
SUPERVISOR'S NAME: Denise PowellTELEPHONE: (610) 301-9770
LICENSING EVALUATOR NAME: Jonathan C PinedaTELEPHONE: (619) 481-0846
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2