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25 | Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced Case Management visit. LPA met with Director of Resident Care Services, Jacqueline Toupin and we discussed the purpose of the visit.
On 05/06/2021, the Department substantiated a complaint alleging neglect/lack of supervision of Resident #1 (R1). A citation under Title 22 Regulations 87465(g) was issued. On today’s date, the Department is issuing a $500.00 civil penalty under HSC 1569.49(c)(1), for a violation that the Department determined resulted in an injury of R1.
An exit interview was conducted and a copy of this report, LIC 421IM – Civil Penalty Assessment Form, and Licensee Rights (LIC 9058 01/16) were provided to Director of Resident Care Services, Jacqueline Toupin whose signature below confirms receipt of these rights. [See LIC 811 Confidential Names List to identify Resident #1].
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