374603297-10-20-2023-08-AS-SJAB-CY3Q77-20231130105440

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374603297
Report Date: 10/20/2023
Date Signed: 10/20/2023 03:58:15 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SO. CAL AC/SC, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2023 and conducted by Evaluator Alyssa Ramirez

PUBLIC

COMPLAINT CONTROL NUMBER: 08-AS-20230830161007

FACILITY NAME:	RIGHT CHOICE SENIOR LIVING LLC		FACILITY NUMBER:	374603297
ADMINISTRATOR:	TODD BROOKS		FACILITY TYPE:	740
ADDRESS:	4949 MOUNT LONGS		TELEPHONE:	(858) 737-4984
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92117
CAPACITY:	6	CENSUS: 6	DATE:	10/20/2023
		UNANNOUNCED	TIME BEGAN:	03:20 PM
MET WITH:	Administrator Todd Brooks		TIME COMPLETED:	04:05 PM

ALLEGATION(S):

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Facility did not arrange or provide transportation to medical appointments

Staff confiscated R1’s television

INVESTIGATION FINDINGS:

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Licensing Program Manager (LPM) Simon Jacob and Licensing Program Analyst (LPA) Alyssa Ramirez conducted an unannounced visit to conclude the investigation that was initiated on 9/7/23 and issue findings. LPM and LPA stated the purpose of the visit and was granted entry by Caregiver Mary Lou Diaz and met with Licensee’s Todd & Jean Brooks
It was alleged that the facility did not arrange or provide transportation to medical appointments for Resident 1 (R1) and that staff confiscated R1’s television. The department’s investigation included facility tour, a review of facility records, and interviews with facility staff and residents.
Records review revealed that R1’s Admissions Agreement states that responsible persons may and are encouraged to provide basic transportation. Facility may provide resident with transportation when responsible person or an alternative arrangement is unavailable. All transportation arrangements require a minimum of 48 hour prior notice and fees are applicable.

[Continued on LIC 9099-C]

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Simon Jacob	TELEPHONE: (619) 767-2306
LICENSING EVALUATOR NAME: Alyssa Ramirez	TELEPHONE: 619-767-2301
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20230830161007

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SO. CAL AC/SC, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: RIGHT CHOICE SENIOR LIVING LLC	FACILITY NUMBER: 374603297
	VISIT DATE: 10/20/2023

NARRATIVE

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[Continued from LIC 9099]

The facility will assist with making arrangements for transportation to and from medical and dental services. Interviews with residents corroborated information in the Admission Agreement that the facility is not responsible for transportation to and from medical appointments. Staff denied transporting clients to appointments and reported that residents handle their own transportation.
During the initial visit conducted on 9/7/2023, LPM and LPA toured the facility and observed a television in R1’s bedroom. A review of R1’s facility file indicated that there was no television listed on their Personal Property and Valuables Form. Interview with R1 indicated that the television belonged to the facility. In addition, resident interviews conducted did not reveal any concern with their belongings missing or taken away.
Based on interviews, inspection, and record reviews there is not a preponderance of evidence to prove that the facility did not arrange or provide transportation to medical appointments and that the facility confiscated resident’s television, therefore the allegations are unsubstantiated. An exit interview was conducted with Licensee’s Todd & Jean Brooks to whom a copy of this report and Licensee Rights (LIC9058) were provided. .

SUPERVISOR'S NAME: Simon Jacob	TELEPHONE: (619) 767-2306
LICENSING EVALUATOR NAME: Alyssa Ramirez	TELEPHONE: 619-767-2301
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2023

LIC9099 (FAS) - (06/04)

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